Customer Representative

Our client, based in Cambridge, is looking for a Client Representative to join their busy team. Working front of house in a busy office environment, you will be responsible for meeting and greeting colleagues and visitors, ensuring that each day runs smoothly. This is a full time, permanent position, working Monday-Friday 9am-5pm. There may be a requirement to drive to our client's other sites so candidates will need a full UK driving licence and their own car.

Key responsibilities will include:

• Being welcoming and professional when greeting all colleagues and visitors to the building
• Answering calls and emails
• Arranging post and couriers
• Room booking and organising meetings
• Assisting with the day-to-day management of the office building
• Building strong relationships with colleagues, clients and visitors
• Supporting operations and facilities, ensuring everything runs smoothly
• Supporting other positions when absences arise due to holidays etc.

To be suitable for this role, candidates will need to have the following skills and experience:

• Passionate about delivering outstanding customer service
• Strong communication skills; confident to communicate to visitors, stakeholders and senior management
• Attention to detail and strong multi-tasking skills
• Pride in your own work, and in maintaining your working environment to high standards
• Problem solving – able to think on your feet to resolve any issues.
• Candidates will need their own car, and a full UK driving licence.