Hawkfield Recruitment Ltd
Service Advisor
Service Advisor at Hawkfield Recruitment Ltd, based in Basingstoke, South East England, paying £30,000 - £40,000 per annum. This is a permanent role.
- Pay
- £30,000 - £40,000 per annum
- Hours and contract
- Permanent · On site
- Location
- Basingstoke, South East England
- Closing date
- Sector
- Waiting Staff
About 12% above the going rate for waiting staff
Reference 57426121
About the role
Job Title: Service Advisor
Location: Basingstoke
Salary: £30,000+ basic salary – OTE £40,000
Hours: Monday to Friday 8am-6pm – 1 in 4 Saturday mornings
We are currently recruiting for an experienced Service Advisor to join our client in the Basingstoke area.
You will be joining well-established, family-run dealer group with an amazing front of house service team, a dealership with an excellent reputation and industry leading brands.
You will need to be well versed in delivering high levels of customer satisfaction in an exciting, busy and friendly environment. Working within a dedicated, experienced team, you will be responsible for ensuring the workflow of the department, providing your customers with a high level of detailed and timely communication, while also hitting and exceeding targets and up selling our full range of aftersales services.
Responsibilities of Service Advisor:
- Booking in vehicles for service, maintenance and repair.
- Greeting customers and processing all necessary documentation prior to work commencement.
- Keeping customers informed as work is progressed on their vehicles.
- Explaining the need for any additional work identified on the vehicle.
- Obtaining authorisation for any additional work identified.
- Actively marketing specific aftersales products to customers.
- Raising invoices on the completion of the agreed work.
- Ensuring that vehicles are completed and returned in the required time scales.
- Handing back vehicles and providing a detailed summary on completion.
- Liaising with the workshop and other internal departments.
What’s on Offer for You!
- A competitive basic salary with very realistic performance earnings of £36,000 - £40,000 per annum – commission is uncapped
- 22 days holiday plus bank holidays.
- Pension scheme.
- Car benefit solution scheme.
- Staff discount on vehicle servicing.
- In-house, manufacturer & professional training, resulting in career progressing accreditations and qualifications.
- Private medical insurance
- Free parking
- Employee discounts
Please know that once you have applied for the Service Advisor vacancy, more in depth details will be given about salary and hours, and career progression with the company, so please do not hesitate to get in touch!
Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY – alternatively, contact Jack Broomfield at Hawkfield Recruitment to discuss this role in more detail.
Reference: 57426121 · Posted 1 week ago · Closes 17 Nov 2026 · Listed via Hawkfield Recruitment Ltd
Apply for this job
This role is listed via Hawkfield Recruitment Ltd. Applications are handled on the employer's site.
Apply on employer siteOpens the employer's website in a new tab.
Signed in? Every job you apply for counts toward your weekly goal and badges. How it works
Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.