Young Persons Support Worker

Job Title: Supported Housing Support Worker
Location: Cardiff, Wales, UK
Salary: £14.24 per hour (including holiday pay)

Job Description:
Are you passionate about making a real difference in the lives of young people? We are seeking caring, resilient, and motivated Supported Housing Support Workers to join a supported accommodation service in Cardiff. This role offers an opportunity to empower young individuals aged 16–25 to develop the skills, confidence, and resilience needed to live independently. Working within a dedicated team, you will help create a safe, supportive environment where young people can thrive and progress towards independent living.

Key Responsibilities:

Supporting young people to manage and maintain their accommodation
Helping develop essential life skills, including cooking, cleaning, budgeting, laundry, and shopping
Assisting with tenancy responsibilities, such as paying rent and understanding tenancy agreements
Encouraging independence while promoting confidence and resilience
Building positive, trusting relationships using a trauma-informed, person-centred approach
Supporting emotional wellbeing and helping young people build healthy support networks
Encouraging engagement with education, training, employment, and volunteering opportunities
Supporting attendance at appointments with healthcare professionals, housing services, and other agencies
Working alongside internal teams and external professionals to achieve the best outcomes for each young person
Maintaining accurate records, support plans, and daily reports
Managing risk effectively and responding appropriately to safeguarding concerns or challenging situations
Promoting equality, inclusion, independence, and young people's rights at all times

Requirements:

A genuine passion for supporting vulnerable young people
A compassionate, patient, and non-judgemental approach
Excellent communication and interpersonal skills
The ability to build professional relationships and motivate others
Confidence working independently and as part of a team
Experience within supported housing, homelessness services, youth work, residential care, or social care is desirable but not essential
A commitment to safeguarding and promoting positive outcomes for young people
A full UK driving licence is desirable but not essential

Benefits:

Weekly pay with no payroll deductions
Flexible shifts to fit around your availability
Opportunities to gain experience within specialist supported housing services
Access to the Vetro Mobile App for easy shift management
Ongoing support from your own dedicated recruitment consultant
Free online training and subsidised practical courses including TMVA, PMVA, and PBM
Monthly Agency Worker Award with a £50 prize
Entry into our quarterly £500 Golden Ticket prize draw
Fast, hassle-free registration from home
Weekly or accrued holiday pay
Company pension contributions

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.