Earned Recognition Examiner

Job summary

Are you confident analysing information, making evidence-based decisions and working with others to improve compliance and contribute to safer roads?

As an Earned Recognition Examiner, you’ll play a key role in supporting DVSA’s Earned Recognition scheme and its contribution to improving road safety. You’ll assess applications, audit reports and analyse KPI and other relevant data to assess compliance, identify issues and make informed decisions and recommendations on appropriate follow-up action.

Working with operators, auditors, IT suppliers and colleagues across DVSA, you’ll provide advice and guidance, investigate issues and help determine the right course of action to support compliance and maintain the integrity of the scheme.

You’ll also help shape and improve the scheme, bringing forward ideas, improving working practices and representing DVSA at meetings and industry events.

If you’re analytical, confident, detail-focused and have knowledge of the transport industry and/or law enforcement, we’d like to hear from you.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVSA:

Working for the Driver and Vehicle Standards Agency , Civil Service Careers

Job description

Working with the Earned Recognition team to conduct a range of duties to ensure that accurate and thorough assessments are completed regarding Key Performance Indicators (KPIs), applications, audit reports and other data streams.

Working within a small team of enforcement professionals to support DVSA’s aims to provide safer driving, safer roads and safer journeys, the role involves liaising with a range of stakeholders and conducting analysis of data, including drivers hours and maintenance system KPI’s, to review and assess levels of compliance. The postholder will be required to make decisions and recommendations and to offer support to other team members where necessary.

To assist with the ongoing development of the Earned Recognition scheme with a good knowledge and understanding of I.T. systems and audit standards.

Your responsibilities will include, but aren’t limited to:

1. Analyse KPI and other relevant data and information to assess operator compliance and make evidence-based decisions and recommendations on appropriate follow-up action.
2. Conduct desk-based assessments (DBAs), gathering and evaluating information to identify compliance issues and agree appropriate actions with operators
3. Assess new applications, audit reports, prohibitions and compliance history to support effective decision making within the Earned Recognition scheme.
4. Investigate prohibitions, notices and other compliance issues, gathering evidence from internal and external sources to determine appropriate action
5. Work collaboratively with colleagues to assess cases and reach informed decisions on appropriate further action
6. Provide advice and guidance to operators, auditors, IT suppliers and colleagues, while developing effective relationships with internal and external stakeholders.
7. Contribute ideas and expertise to the ongoing development and continuous improvement of the Earned Recognition scheme, its guidance, processes and working practices.
8. Represent DVSA and promote the Earned Recognition scheme positively at meetings, conferences, workshops and industry events.

For further information on the role, please read the role profile.Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

To be successful in this role you will need to have the following experience:

1. To have the ability to conduct analysis of data, and systems assessments to accurately review and assess levels of compliance.
2. Be able to make decisions and recommendations based on evidence, enabling appropriate types of follow up actions to be made.
3. To develop and maintain good relationships with a range of internal and external stakeholders / customers, to achieve required tasks.
4. Excellent oral and written communication skills, including handling challenging conversations.
5. Ability to probe for further information and to pay particular attention to detail
6. To be a valuable team member, as well as the ability to work alone effectively, willing to attend events to speak about Enforcement, DVSA and the Earned Recognition Scheme.
7. Good knowledge of the transport industry and/or a law enforcement role

Additional Information

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

Occasional travel to other offices will be required, which may involve overnight stays.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Licences

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions