Data and Systems Coordinator

Would you like to help us to ensure professionals, and the public can quickly and easily find out what services are available in local communities across Dorset?

We’re looking for someone who is detail-oriented, organised, and skilled with data to join our team.

CAN are a local infrastructure charity and hold the esteemed quality assurance award from NAVCA.

Our mission is to serve and champion Dorset’s charities and community groups.

We are a membership led organisation dedicated to building strong, healthy, diverse, and thriving communities by providing leadership and advocacy, partnerships and collaborations, capacity building and volunteering.

Role Purpose:

We want to help ensure that professionals and the public can quickly and easily find out what services are available in local communities across Dorset. The Access to Community Support and Services (ACSS) Project, commissioned by NHS Dorset, is focused on creating a shared dataset of local services using the Open Referral UK framework — a data standard that enables a common language for service information.

By maintaining accurate, up-to-date, and regularly assured data, the ACSS Project enables local directories, websites, and apps to provide reliable information about community support and services. This shared approach reduces duplication for organisations maintaining service directories and increases awareness of existing services, ultimately supporting early intervention and crisis prevention.

The Data and Systems Coordinator will play a key role in supporting the day-to-day delivery of the ACSS Project. Working closely with the Digital Access Project Lead and wider CAN team, they will support the ongoing management and assurance of service data, provide training and troubleshooting for users of the Service Finder tool, and coordinate user engagement activities such as drop-in sessions and working groups. They will also assist with CRM administration and ensure the smooth handling of project communications and documentation.

This role is essential in helping to maintain the quality and usability of the shared dataset, strengthening collaborative relationships across sectors, and improving public access to vital community support services across Dorset.