Customer Team Member

Job Advertisement: Customer Team Member (Food Retail)

Location: Hale Road, Widnes, WA8 8TX (Candidates must be within a commutable distance)

Job Type: Permanent, Part-Time

Contract Hours: 16 hours per week + regular overtime (Mix of opening, middle, and closing shifts; includes at least 2 closing shifts and at least 1 weekend shift, with flexible availability to be discussed at interview)

Salary: £13.04 per hour

Closing Date: 29 October, 2026

About the Role

As a Customer Team Member, you will be an essential part of a friendly, fast-moving store team, helping deliver thoughtful and essential service to your local community every day. Whether you're working on the shop floor and tills, operating our in-store bakery, keeping shelves stocked, or assisting with daily store operations, you'll play a key role in making life easier for our customers. (Note: Applicants must be aged 18 or over as this role may involve working before 6:00 AM or after 10:00 PM, or other business-related needs).

Your key responsibilities will include:

• Delivering friendly and thoughtful customer service, helping to put things right when needed.

• Keeping shelves stocked, checking prices, dates, and stock accuracy to maintain brilliant store standards.

• Working hands-on across the shop floor, tills, and in-store bakery to create a great shopping experience.

• Promoting Co-op membership and supporting local community initiatives and charities.

What You'll Receive

We believe in supporting our people with fantastic benefits, wellbeing resources, and a great working culture:

• Competitive Pay: £13.04 per hour, paid regularly.

• Financial Flexibility: Wagestream app access to withdraw a percentage of your pay as you earn it.

• Colleague Discounts: 30% off all Co-op products in-store.

• Future Planning: Excellent pension scheme with up to 10% employer contributions.

• Health & Wellbeing: 24/7 access to GP appointments, wellbeing support programmes, and physical/mental health services.

• Time Off: Holidays starting from 31 days per year (including bank holidays, pro-rata for part-time colleagues).

• Career Growth: Full, paid training provided with great resources to develop your retail career.

About You

• Experience: Previous retail experience is not essential! As long as you have a genuine passion for helping people, we'll give you all the training you need.

• Availability: Seeking candidates able to cover a mix of opening, middle, and closing shifts (including at least 2 closing shifts and 1 weekend shift).

• Culture Fit: You embrace an inclusive, diverse workplace where everyone belongs and supports one another.