RQ1795806 – Education Panel Officer

Work Pattern: 37 hours per week,  2-3 days in the office

PAYE Pay Rate: £17.45 per hour

Main Purpose of the Role
To coordinate the administration and smooth running of the Complex Support & Placements Panel, ensuring referrals, reports and supporting information are accurate, complete and available within agreed timescales.

The role will work closely with schools, families, education, health and social care partners to support effective decision-making and secure appropriate provision for children and young people.

Typical Day Overview

• Coordinating panel referrals, agendas, reports and supporting documentation.
• Reviewing referrals and following up on any missing or incomplete information.
• Liaising with schools, professionals and partner agencies regarding placements and support.
• Attending panel meetings, recording decisions and actions accurately.
• Monitoring agreed actions and ensuring they are progressed within timescales.
• Maintaining accurate records and databases.
• Producing reports and analysing placement/support data to identify trends.
• Supporting improvements to panel processes and procedures.

Key Skills & Responsibilities

• Strong administration and coordination skills.
• Experience managing referrals, case information and documentation.
• Ability to quality assure information and identify gaps or inconsistencies.
• Excellent communication and stakeholder management skills.
• Experience working with schools, education, health or social care professionals.
• Strong organisational skills with the ability to manage deadlines and multiple priorities.
• Accurate minute-taking, record-keeping and action tracking.
• Ability to analyse data and produce clear reports.
• Understanding of placement processes and multi-agency working.
• Ability to handle sensitive information with confidentiality.
• Commitment to children and young people’s outcomes and inclusion.

Essential Qualifications / Requirements

• Relevant experience in education, children’s services, SEND, social care, placements or a similar administrative/coordination environment.
• Experience working with multi-agency professionals and external partners.
• Strong written and verbal communication skills.
• Good IT skills, including Microsoft Office/Excel and database systems.
• Ability to manage confidential and sensitive information appropriately.
• Knowledge of statutory guidance, local authority procedures or SEND/children’s services processes would be essential/desirable depending on the council’s requirements.
• Relevant qualification in Business Administration, Education, Children’s Services, Social Care or a related field would be advantageous.