Accommodation Officer

The Council's Temporary Accommodation Team is responsible for the allocation, letting and management of a range of emergency and temporary accommodation solutions to homeless households including those with vulnerabilities and complex needs. It must also ensure that homeless households living in temporary accommodation are safe and supported, and able to move on from temporary accommodation to alternative suitable accommodation as quickly as possible.It is not easy for people living in temporary accommodation, so if you want to make a difference and play an active role in changing people’s lives, look no further.Working within the Accommodation Service, the Temporary Accommodation Officer will work alongside other Temporary Accommodation Officers to support those living in temporary accommodation and ensure their temporary homes are safe and suitable for their occupation. This will include handling enquiries, providing a responsive duty service, letting accommodation, visiting homeless households, and working with partner services and organisations to coordinate support to address any health, wellbeing and support needs.With a minimum of two years relevant work experience in a customer focused environment you will also have excellent communication skills and be a skilled negotiator and problem solver. This is a busy role, in a fast paced environment so the successful candidate will also need to be able to meet deadlines, prioritise their workload, and work as part of an incredible team.The role will be based full time in the office across North Northamptonshire.