Reception Administrator

• 22.5 hours per week
• Monday to Friday
• Various Shift Patterns between 07:00 and 18:00
• £13.41 per hour

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Are you a friendly, organised and professional individual who enjoys delivering excellent customer service? We’re looking for a Reception Administrator to join our team at Sodexo on a 9-month fixed-term contract to cover maternity leave, with the possibility of extension.

As the first point of contact for visitors and colleagues, you’ll play an important role in creating a welcoming and professional environment. If you enjoy meeting people, communicating confidently and keeping things running smoothly, we’d love to hear from you!

What you’ll do:

• Carry out general reception and administrative duties, including answering calls, processing emails, filing, paperwork and maintaining designated areas to the required service standards.
• Provide excellent customer service, respond to queries and complaints promptly, and report any issues to the Lead Receptionist.
• Issue keys, assist with mailroom duties, operate the till and complete cashing-up procedures, following profit protection and site security processes.
• Maintain cleanliness and replenish refreshments, including tea, coffee, milk and sugar, ensuring cleaning equipment and materials are used safely following appropriate training.
• Follow all health and safety, food safety, COSHH, security and personal protective equipment requirements, reporting maintenance issues, hazards and risks immediately.
• Support the wider team with meetings, furniture movement, relevant paperwork, building security and additional reception or cleaning duties, including holiday and sickness cover when required.

What you bring:

• Previous experience in a receptionist or administrative role.
• Excellent communication and customer service skills.
• Ability to follow Health and Safety procedures and workplace guidelines.
• Good organisational skills and the ability to complete tasks to a high standard.
• A positive, flexible approach and the ability to work well as part of a team.
• Ability to work independently, use your own initiative and support the smooth running of the service

What we offer:

Working with Sodexo is more than just a job; it’s an opportunity to be part of a team where your work has a genuine purpose. You'll be supported by your colleagues, have access to a range of employee benefits and have opportunities to develop your career within a large organisation.

In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme providing personal, legal, and financial advice
• 24/7 virtual GP access and lifestyle rewards
• Discounts for you and your family
• Financial wellbeing tools and retirement plan
• Cycle to Work scheme
• Paid volunteering day

Join Sodexo as a Reception Administrator and be the welcoming face of our service, providing excellent customer service and administrative support while helping ensure the smooth day-to-day running of reception and making a positive difference every day!