Wills and Estate Planning Paralegal

Job Overview

• Role: Wills and Estate Planning Paralegal / Will Writer

• Location: Remote, UK-wide (with options to work on-site at Co-op offices if preferred)

• Salary: £25,430 to £28,000 per annum depending on experience, plus excellent benefits (Work Level 6B)

• Contract Type: Permanent, full-time (37.5 hours per week)

• Closing Date: 28-10-2026

What You’ll Do

You’ll play a key part in helping people plan for the future, working remotely to provide compassionate guidance and expert service. Duties include:

• Will & Document Drafting: Document and write wills of varying complexity, powers of attorney, and other estate planning documentation with accuracy and care.

• Client Engagement: Communicate proactively with clients and external partners via phone and written channels, taking client instructions and understanding their individual needs.

• Caseload Management: Manage an incoming caseload, working towards successful completions while keeping client records and correspondence accurately maintained on internal systems.

• Compliance & Standards: Ensure all regulatory and compliance standards are met across every case.

What You’ll Bring

We are committed to making our roles as accessible as possible while ensuring you have the right foundation to thrive. You will need:

• Previous experience drafting wills, taking client instructions, and advising clients on estate planning matters (including more technically complex cases).

• Proven experience managing cases of varying complexities and achieving billing and productivity targets.

• Strong relationship-building skills with a passion for outstanding customer service.

• High attention to detail and the ability to prioritise and manage your own caseload.

• Note: Please be aware that Co-op does not offer visa sponsorship for this role.

Fantastic Benefits Package

When you secure this role, you aren't just taking a job—you are joining a purpose-driven organisation that puts people first. Perks include:

• Competitive Salary & Incentives: £25,430 to £28,000 per annum plus an annual incentive scheme (up to 10% after probation).

• Generous Holiday: 28 days of holiday plus bank holidays (rising to 32 in line with service).

• Pension Scheme: Employer contributions of up to 10%.

• Career Development: Coaching, training, study leave, and access to internal trainee solicitor programmes with a bias towards estate planning.

• Wellbeing & Discounts: Free mental, physical, and financial wellbeing support, alongside discounts on Co-op products and services.