Tele Researcher

​Rewards & Benefits on offer;

• Immediate start date available

• 4 day working week offering a healthy work/life balance

• No weekend work!

• Optional overtime

• Easily accessible offices

• Friendly & supportive working environment

Working Hours;

• 37 hours a week (Mon-Fri 09:00-20:00, shifts are during these hours over 4 days. Possible overtime on Saturdays)

The Company you will be working with;

MTrec Recruitment are currently supporting our highly established client on their search to appoint a Tele Researcher on a full-time, temporary basis. If you have the required skills and experience, then please apply for an immediate response!  

The Role you will be doing;

• As a tele researcher, you will be responsible for contacting the general public to complete a survey.

• You will be accountable for achieving daily and weekly targets while ensuring an excellent customer experience.

• You will be entrusted in collecting the information for the survey accurately to ensure we deliver the best possible service for our clients.

• You will be required to follow safeguarding and support processes to ensure that appropriate action is taken in line with policy and procedure. 

About You;

• Must be confident in making outbound calls

• Previous telephone handling experience is essential

• Possess and demonstrate excellent communication skills

• Great attention to detail

• Maintain a professional and business-like approach to each call

• Demonstrate a positive and can-do attitude

• Able to deliver results and target driven

• Elements of objection handling

• Strive to meet quality standards

• Be able to engage in training and have a proactive approach to further training

• Excellent time management