Client Relations Executive

Client Relations Executive

Weston-super-Mare | £28,000–£35,000 Basic + Uncapped Commission | Office-Based

Build relationships. Grow accounts. Get rewarded for your success.

Are you a natural people person who enjoys building relationships, delivering exceptional customer service and spotting opportunities to help customers get more from a service?

We’re recruiting for a growing, ambitious business supporting the hospitality and leisure industry, who are looking for a confident and motivated Client Relations Executive to join their team in Weston-super-Mare.

This is an exciting opportunity to manage an existing portfolio of clients, develop long-term relationships with hospitality and leisure venue owners, and become the trusted contact they turn to for advice, support and solutions.

You’ll have the opportunity to grow your accounts, increase revenue and build a rewarding career, with a competitive basic salary, uncapped commission, an excellent benefits package and genuine opportunities to progress.

If you’re great with people, commercially minded and ready to take the next step in your career, this could be the opportunity for you.

The Role

As a Client Relations Executive, you’ll take ownership of a portfolio of existing clients, focusing on building trust, strengthening relationships and identifying opportunities to develop and grow each account.

You’ll work closely with hospitality and leisure venue owners, getting to know their businesses, understanding their needs and helping them make the most of the services available to them.

This is a relationship-led role where excellent communication, a proactive approach and the ability to recognise commercial opportunities are key to success.

Your responsibilities will include:

• Managing and developing relationships with an established portfolio of clients.
• Building rapport with hospitality and leisure venue owners and becoming their trusted point of contact.
• Making proactive outbound calls to maintain regular contact and strengthen client relationships.
• Understanding clients’ businesses, challenges and requirements to identify opportunities to add value.
• Identifying upselling and cross-selling opportunities to grow existing accounts and increase revenue.
• Providing outstanding customer service and ensuring clients receive a professional, responsive experience.
• Building long-term partnerships that encourage customer loyalty, retention and repeat business.
• Managing client enquiries and coordinating support where required.
• Working towards commercial targets and maximising your earning potential through uncapped commission and bonuses.

What We’re Looking For

You don’t necessarily need previous Client Relations Executive or Account Manager experience. We’re looking for someone with the right attitude, strong communication skills and a genuine desire to build relationships and succeed.

Your experience could come from:

• Customer Service or Client Support – building relationships, resolving queries and delivering a great customer experience.
• Telesales or Internal Sales – speaking to customers over the phone, identifying opportunities and working towards targets.
• Hospitality or Leisure – experience dealing with venue owners, customers or business clients.
• Account Management or Client Services – managing existing relationships and looking for ways to develop them.
• Sales or Business Development – a background in generating revenue, upselling or cross-selling.

You’ll ideally be someone who:

• Has a confident, friendly and professional telephone manner.
• Enjoys speaking to people and building genuine, lasting relationships.
• Is proactive and comfortable picking up the phone to clients.
• Has a commercial mindset and enjoys identifying opportunities to grow business.
• Takes pride in delivering excellent customer service.
• Is organised, motivated and keen to learn.
• Wants to develop their skills, increase their earnings and progress their career.

What’s In It For You?

• £28,000–£35,000 basic salary, depending on experience.
• Uncapped commission and bonus potential, giving you the opportunity to increase your earnings as you grow your accounts.
• An incredible benefits package.
• Genuine career progression opportunities within a growing business.
• The opportunity to develop your own portfolio of client relationships.
• A role combining relationship building, customer service and commercial success.
• A supportive environment where your contribution and results are valued.
• A consistent Monday-to-Friday working week, with evenings and weekends free.

Working Hours & Location

• Location: Weston-super-Mare.
• Hours: Monday to Friday, 9am–5pm.
• Working arrangement: Fully office-based.
• Accessibility: Conveniently accessible by public transport.

Ready to Take the Next Step?

If you’re a confident communicator who enjoys working with people, building trusted relationships and being rewarded for your success, we’d love to hear from you.

Whether you’re currently working in customer service, telesales, hospitality or account management, this is an opportunity to turn your existing skills into a rewarding career with excellent earning potential and room to grow.

Apply today to find out more!