Quality Manager

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Vacancy ID well/TP/83737/12800

Apply for this job Number of Positions: 1 Contract Type: Permanent - Full Time Salary Range : Competitive annual salary dependent on experience No. Hours per week: 40 Location: 18 Oxleasow Rd, Redditch Closing Date: 21/11/2026 Job Category: Support Centre Business Area: Support Centre Division / Function: Lexon Wholesale Logistics Commercial

Overview of the role

At Lexon, quality and patient safety are at the heart of everything we do. As one of the UK's leading pharmaceutical wholesalers, we are looking for an experienced Quality Manager to support the maintenance, implementation and retention of the GxP licences that enable our business to operate and grow.

Supporting both our Wholesale Specials and Parallel Import (PI) Repacking operations, this is a pivotal role with broad exposure across a diverse pharmaceutical portfolio. You will be responsible for ensuring the highest standards of regulatory compliance, quality assurance and continuous improvement, working closely with operational teams to maintain a robust quality management system.

This opportunity would suit a quality professional with extensive GxP experience who thrives in a fast-paced environment and is looking to make a meaningful impact within a growing healthcare business. 

Main Responsibilities

• Ensuring that a quality management system is implemented and maintained.
• Management of authorized activities and the accuracy and quality of records.
• Ensuring that initial and continuous GDP/GMP training programmes are implemented and maintained.
• Coordinating and promptly performing any recall operations for medicinal products.
• Management of outsourced 3rd party relationships and activities
• Management of Quality assistants to complete all Quality related tasks
• Promoting a positive Quality culture within the organisation
• Hosting and supporting MHRA and 3rd party inspection activity
• Management and completion of self-inspection activity
• Support and management of Qualification and Validation activity
• Preparation, support and attendance of Quality management and Product Quality reviews
• Management and investigation of Product Quality complaints
• Acting as Responsible Person as defined regulation 45 of the Human Medicines Regulations 2012 and EU Directive 2013/C 343/01

The Ideal Candidate

• Cogent Gold standard RP training certification
• A minimum of 2 years experience in a GxP Quality role, preferably dealing with the applicable licensed activity of the Bestway Healthcare organisation
• Previous experience as an RP on a wholesale dealers license
• Experience managing other Quality colleagues
• Proficient in Microsoft word applications and previous experience with e-QMS and e-DMS solutions (e.g. Q-Pulse, Bizzmine, Mastercontrol, MFiles

Desirable:

• Eligible to act as an RPi on a WDA(H) in line with the requirements of regulation 45AA and 45BB of the Human Medicines Regulations 2012

Bestway Healthcare is proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.

Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.

About The Company

With the purpose of improving the lives of our patients and customers, Bestway Healthcare supports communities across the United Kingdom and Ireland through an extensive network of community pharmacies and pharmaceutical wholesale depots. 

Our wholesale business unit