Interaction Designer

Job Description:

Interaction Designer - Government Gateway

Location: Birmingham (Hybrid)

Day Rate: £435 per day (Inside IR35)

Contract Length: 6 Months (Standard initial term)

Department: UK Public Sector

We are seeking an experienced Interaction Designer to support a critical Government Gateway programme. In this role, you will embed across key feature streamsto deliver secure, inclusive, and seamless public services.

Key Responsibilities

User-Centred Design: Map end-to-end service flows and interactions based on robust user research, data analytics, and government outcomes.

Prototyping & Testing: Build, iterate, and refine high- and low-fidelity prototypes, wireframes, and user journeys using the GOV.UK Design System.

Accessibility & Inclusion: Ensure all designs comply with WCAG 2.2 AAA/AA standards, creating accessible services that work for users regardless of digital capability.

Agile Collaboration: Work within multidisciplinary teams (User Researchers, Content Designers, Developers, and Product Managers) to champion design choices to non-technical stakeholders.

Essential Skills & Experience

• Proven track record as an Interaction Designer within digital public services, ideally aligning with the GDS (Government Digital Service) Standard.
• Expertise in evidence-based designtranslating complex user research and operational data into clear design hypotheses.
• Rapid, iterative prototyping experience in an Agile environment.
• Strong stakeholder management skills, with an ability to communicate the business value of good design clearly.

£430.00 - £435.00 / hr

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