Business Support Assistant

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Job Reference pcc/TP/659/1893

Apply for this job Number of Positions: 1 Contract Type: Permanent Salary: Salary: Band 4, £26,033 - £27,346 per annum, pro rata - (£17,860 to £18,761 working 30 hours per week, TTO) Working Hours: 30 Location: Floor 4 Core 1 Civic Offices Closing Date: 01/11/2026 Job Category: Administration Region / Division: UK Region Directorate: Children, Families & Education

Job Introduction

We are looking for an organised and reliable Business Support Assistant to provide high-quality administrative support across the Education Service.

This role is Term Time only working 30 hours per week.

 

The Role 

Reporting to the Business Support Team Leader for Education, you will work as part of a pooled business support resource, with a particular focus on providing administrative support to the Early Years Panel Support team.

This is a varied role where you will attend Early Years Panel meetings to take notes and update actions, book appointments and meetings, and support the administration of training courses, events and conferences. You will also undertake word processing, spreadsheet, database and presentation work, process reports and correspondence, enter information onto systems such as Synergy, and collect and process a range of information and data.

You will respond to telephone and email enquiries, including covering a Duty Day calls line, and handle confidential information appropriately. You may also support the wider Inclusion service by maintaining files and documentation, processing applications and referrals, updating council web and Intralink content, and liaising with schools and other partners

 

The ideal candidate

You will have previous experience of working in an administrative role and be comfortable managing a varied workload while maintaining a high level of accuracy and attention to detail.

You will have good literacy, numeracy and communication skills, together with a good working knowledge of Microsoft Office applications including Word, Excel, Access, PowerPoint, Outlook, SharePoint and OneDrive. You'll be confident gathering and collating information, prioritising your workload and adapting flexibly to meet the needs of the team and wider service.

A strong customer focus is important, as you will communicate with both internal and external contacts. You will also need an awareness of Data Protection and Safeguarding issues and understand the importance of handling sensitive and confidential information appropriately

 

Please ensure that you read the full job profile attached for the details and expectations of this role, paying particular attention the section 'Who is the person' as you will need to refer to this when completing your Personal statement.

 

Working Arrangements: You will be required to work 1 day a week in the Civic office predominantly a Monday.

 

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

 

Application process

We anonymise applications during application & shortlisting to ensure only relevant information is considered. 

We encourage candidates to add all career and education history to their application, as we do not review CVs as part of the shortlisting process.

As part of your application, we ask that you complete a personal statement, this statement is crucial and is where you must demonstrate how you meet the requirements of the job against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / per