Helpdesk Operator/Scheduler

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Building a sustainable tomorrow

BAM UK & Ireland is recruiting a Helpdesk Operator/Scheduler to join our FM segment of the business. Based out of our offices in Salford. Working 37.5 Hours per week Monday - to Friday.

You will be required to co-ordinate, schedule and manage PPM activates including sub-contractor management, service PO renewals, co-ordination with site teams, collation and upload of service reports and compliance reporting to site management.

Making Possible

Specific duties and responsibilities:

• Provide support to the Facilities Management team. 
• Generate, schedule and complete PPM tasks to ensure SLA compliance. 
• Liaise with sub-contractors to arrange attendance & chase for reports to complete tasks. 
• Daily monitoring of outstanding work and progress to completion.
• Service Purchase order generation. 
• Generation of weekly outstanding task reports for all sites.
• Review outstanding PO’s for previous service years and chase for updates and complete
• Assist with preparation of monthly client reports (first draft to be issued 1st working day of each month).
• Ad hoc tasks as and when required.
• General admin support/duties.

What’s in it for you?

In addition to an attractive salary and benefits package, we provide continuing learning and development opportunities within a creative and considerate work environment. Here are just some of the benefits of working for BAM.

What do you bring to the role?

• Scheduling & planning experience essential.
• FM experience essential.
• We are looking for someone with good IT skills.  
• Concept CAFM experience desirable.
• Organised and self-starter and can manage their own work load & can work as part of a team.
• Strong attention to detail. 
• Good communication skills (oral & written.

About BAM

Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe.

We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

The application process

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible".

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