Customer Service Administrator

Details

to £25,000 Castleford Contract 8.30am - 4.30pm 25 days

Customer Service Administrator

Full time, 12 month fixed term contract

Working Monday to Friday, 8 – 4:30 or 8:30 – 5:00pm (early finish on a Friday)

Salary: to £25,000 + 5% discretionary bonus

• Flexible approach to home working
• 25 days holiday plus bank holidays
• Private medical Insurance
• Buy & sell annual leave

Wanting to work for a successful company based in Castleford, free parking, great benefits, flexible approach to home working? If so, my client in Castleford is recruiting a Customer Service Administrator to work as part of the Customer Solutions Team. You’ll be responsible for providing administrative support both internally and externally to the wider Customer Solutions Team and customers. This position is a 12 month fixed term contract and there is the opportunity for a permanent position at the end of the 12 months.

On a daily basis you will;

Support the business with sales order processing on SAP (training given on SAP)

• Report on various sales orders related issues regarding pricing and availability
• Raise credit for customers inline with customer returns management process
• Communicate with customers via email and phone
• Create new accounts or amend details for current customers

Experience and skills;

Whilst lots of administration experience is not required, you’ll certainly have a positive attitude, good communication skills and enjoy learning. You’ll be confident speaking to customers on the telephone and able to work as part of a team.

You’ll have some IT experience, maybe gained at college/uni or in your previous job though training in their systems will be provided.

This vacancy is being advertised on behalf of Bagnall Hopkins Recruitment who is operating as an employment agency/business. Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful.

We will not submit your CV until you have been briefed on the position and we have your consent to do so.

Both Bagnall Hopkins and our clients promote a policy of equal opportunities.

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