Diabetes Healthcare Assistant

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Job Reference HCRGCG/TP/158870/20878

Apply for this job Number of Positions: 1 Contract Type: Permanent - Part Time Salary: £25,500 - £27,098 FTE, depending on experience Weekly contracted hours: 22.5 Location: Chippenham Closing Date: 23/10/2026 Job Category: HCRG - Additional Clinical Services Service type: HCRG - Specialised Services Business Unit: HCRG - BSW - Specialist

Job Introduction

Diabetes Healthcare Assistant - Specialist Diabetes Service

An exciting opportunity has arisen for a Diabetes Healthcare Assistant to join our Specialist Diabetes Team based in Devizes.

Working under the supervision of Diabetes Specialist Nurses and alongside Specialist Dietitians, you will support patients with diabetes across community, hospital and domiciliary settings. Responsibilities include supporting diabetes clinics, assisting patients with diabetes technology, helping ensure completion of key diabetes care processes, and delivering structured diabetes education programmes.

Full training and accreditation support for delivering Xpert courses will be provided. We are looking for an enthusiastic individual with strong communication skills, confidence using IT and technology, and the ability to work independently whilst travelling across the locality as required.

This is a varied and rewarding role that requires a flexible approach to working. The successful candidate will support patients through a combination of clinic-based appointments, home visits and community-based activities across North West Wiltshire, helping patients to develop the skills and confidence needed to manage their diabetes effectively.

Base: Flexible base across Chippenham Community Hospital, Savernake Hospital, or Malmesbury Health Centre
Hours: 22.5 hours per week

Package Description

As a Diabetes Healthcare Assistant, you’ll be part of our valued team based at Devizes Health Centre. You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £25,500 - £27,098 FTE with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year

Key Responsibilities

• Support the delivery of specialist diabetes services across community, domiciliary and hospital settings.
• Educate and train patients in the use of glucose monitoring systems, mobile applications and digital healthcare technology.
• Manage a delegated caseload, prioritising referrals for diabetes education and technical support.
• Deliver accredited Xpert structured education programmes for people living with Type 2 diabetes.
• Undertake delegated clinical duties under the supervision of Diabetes Specialist Nurses.
• Provide technical support for glucose monitoring devices, sensor insertion and data downloading.
• Maintain accurate clinical documentation and patient records in accordance with organisational policies.
• Participate in MDT working and contribute to high-quality, patient-centred diabetes care.

Skills, Experience and Attributes

This role requires a motivated individual who can combine excellen