IT Service Analyst
Matchtech · West Sussex, England
IT Service Analyst at Matchtech, based in West Sussex, England. This is a temporary role.
- Salary
- Competitive
- Location
- West Sussex, England
- Contract
- Temporary
- Posted
- 1 week ago
- Closes
- 5 Jan 2027
- Sector
- IT Support
Reference 611323
About the role
It Service Desk Analyst L1 (Information Technology)
Temporary
Skills & Experience
Essential
* Approximately 1-2 years' experience working within an IT Service Desk, Technical Support, Customer Support or similar environment.
* Knowledge of Microsoft 365, Active Directory, SharePoint and Microsoft Exchange.
* A customer-focused approach, with excellent communication and relationship-building skills.
* Strong problem-solving skills and a logical approach to troubleshooting and fault diagnosis.
* Ability to prioritise workload and work effectively in a fast-paced environment.
* Experience using enterprise ITSM platforms.
Desirable
* Active Directory administration experience.
* Knowledge of Intune, Endpoint Management or Azure Active Directory.
* ITIL Foundation certification or awareness.
* Experience supporting enterprise-scale public sector or corporate IT environments.
* CompTIA A+, Network+ or other entry-level technical certifications
Reference: 611323 · Posted 1 week ago · Closes 5 Jan 2027 · Listed via Matchtech
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