Seasonal General Attendant

BSNI are working with Newry Mourne and Down District Council to recruit a Seasonal General Attendant. This role is temporary.

Job title
Seasonal General Attendant – ERT – Manual Labour
Employment type
Temporary
Number of people required
1
Target start date
30 Sep 2026
Target end date
11 Oct 2026
Duration
2 Weeks

Hours per week
30

Rate
PAYE: £13.63 per hour

Job location
80 Shore Road, Rostrevor, Newry, Newry, Mourne and Down, BT34 3AA, United Kingdom

30 hours per week week 1 off monday,tuesday & sunday week 2 off thursday, friday & saturday 8.30am to 5.30pm the rota will be altenative every 2 weeks

Seasonal General Attendant
Position Details
Base Location: Parks and beaches throughout the Newry, Mourne and Down District
Driving Requirement: Car user
Employment Status: Casual, subject to ongoing review
Access NI Check: Required
Rehabilitation of Offenders: Non-Excepted
Directorate / Department: Enterprise, Regeneration and Tourism
Date of Job Description: November 2011
Main Purpose of the Post
To supervise and assist members of the public, ensuring the safe, orderly and appropriate use of Council facilities while maintaining a high standard of customer service and visitor satisfaction.

Key Duties and Responsibilities
Supervise and assist members of the public at all times, promoting the safe, orderly and appropriate use of facilities and ensuring a positive visitor experience.
Prevent unauthorised activities and ensure compliance with Council management procedures, policies and relevant Bye-Laws.
Collect, handle and safeguard monies in accordance with established procedures. Provide information to visitors and accurately complete and maintain relevant records and reports.
Identify and report defects and undertake general maintenance, cleaning, security and safety checks. Take appropriate action in emergency situations and carry out minor repairs where required.
Open and close facilities or premises as required, ensuring they are clean, safe and maintained in a suitable condition for public use.
Safely operate and use a range of hand tools, power tools, equipment and plant as required.
Provide first aid within the limits of the post holder’s training and certification, where appropriate.
Ensure all relevant Council policies, procedures and operational requirements are followed at all times.
General Responsibilities
Undertake duties associated with posts up to and including the grade or scale applicable to this position, where such duties are considered appropriate to the area of work.
Perform all duties in accordance with the Health and Safety at Work Order 1978 (as amended), applicable legislation, Statutory Instruments, Regulations and other legal requirements, together with all Council policies and procedures. This includes requirements relating to Dignity at Work, Health and Safety, Attendance and relevant Codes of Conduct.
Complete all documentation and records associated with the duties of the post accurately and within the required timescales.
Participate in relevant training, learning and development activities to ensure that the knowledge, skills and competencies required for the role remain current.
Conduct all duties in a manner that supports and promotes the positive reputation of Newry, Mourne and Down District Council.
Maintain confidentiality and handle all information appropriately in the course of carrying out duties.
Work flexibly as required to meet operational and service needs.
Participate in Corporate, Departmental and Regional working groups or other relevant initiatives as required.
The duties and responsibilities outlined above are intended as a summary and are not exhaustive. The post holder may be required to undertake additional duties from time to time that are reasonably consistent with the responsibilities and grade of the post. No Job Description can anticipate every situation that may arise, and the post holder is expected to respond appropriately to changing operational requirements.

Person Specification
Job Title: Seasonal General Attendant

Applicants and employees must be capable of undertaking the duties and responsibilities outlined in this Job Description and meet the requirements of the Person Specification. The required criteria will be assessed through the relevant stages of the recruitment and selection process.

Applicants must have the appropriate qualifications and/or experience, meet the specified criteria and demonstrate the required competencies at frontline level.

Education, Qualifications and Experience
Essential
Applicants must have:

GCSE passes at Grades A–C in both English Language and Mathematics, or equivalent qualifications; and
At least six months’ relevant experience in a customer-facing role involving direct contact with members of the public.
OR

Where the required GCSE qualifications are not held:

At least one year’s relevant experience in a customer-facing role involving direct contact with members of the public.
Applicants must also have:

At least six months’ previous experience of handling cash and maintaining associated financial or administrative records within a work environment.
Desirable
Any additional relevant qualifications or experience in customer service, public-facing work, facilities management, parks, leisure or similar environments.
Method of Assessment
Application form
Relevant certificates
Selection interview
Skills and Knowledge
Applicants should demonstrate:

An understanding of Health and Safety requirements when working with members of the public.
An awareness of safe manual handling practices.
The ability to work independently, use their own initiative and manage their workload effectively.
Method of Assessment
Application form
Selection interview
Other Requirements
Applicants must:

Be available to work between April and September, including evenings, weekends and public holidays.
Have access to suitable transport to meet the requirements of the post, or have access to another appropriate means of transport that enables them to fulfil the duties of the role.
Hold a current recognised First Aid qualification, such as one issued by the British Red Cross, St John Ambulance or Order of Malta.
Method of Assessment
Application form
Selection interview
Relevant certification
Competencies
Competence at frontline level is an essential requirement of this post and will be assessed at the appropriate stage of the recruitment and selection process using the Local Government Competency Framework.

The framework provides definitions of the relevant competency groups and examples of positive behaviours and indicators. The competencies identified below are particularly relevant to this role and may also be assessed during probation and throughout employment.

The defined competency level for this post is Frontline.

2. How We Manage Ourselves
2.1 Managing Our Own Work
Plans, organises and prioritises work effectively to achieve the required outcomes and maintain high standards.

Assessment: Selection interview

2.3 Communicating with Impact
Communicates clearly and effectively, presents a positive and professional image, remains resilient when dealing with challenging situations and treats others fairly and respectfully.

Assessment: Selection interview

3. How We Work With Others
3.3 Meeting Customer Needs
Identifies and responds to the needs of customers and visitors, taking appropriate action to provide a positive and effective service.

Assessment: Selection interview

3.4 Respect for