Group Credit Controller

Morgan McKinley Northern Home Counties is proud to be working with an established and growing multi-entity business in the Oxfordshire area. Our client is seeking an experienced and hands-on Group Credit Controller to join their busy finance team on a permanent basis.

This is an excellent opportunity for a proactive Credit Controller who enjoys taking ownership of their ledger, building strong customer relationships and driving cash collection performance across multiple business entities.

Key Responsibilities:
• Proactively manage and chase overdue customer accounts by telephone and email, ensuring timely payment.
• Monitor aged debt, prioritising collection activity based on value, age and risk.
• Maintain accurate customer account records, aged-debt reports and collection notes.
• Allocate incoming cash receipts and reconcile customer accounts, investigating unidentified or misallocated payments.
• Investigate and resolve invoice queries, payment discrepancies and customer disputes.
• Work closely with internal Billing, Accounts Receivable and operational teams to resolve outstanding queries.
• Monitor customer credit limits, payment terms and credit holds in line with company policy.
• Support credit checks and new customer account set-up.
• Identify potential credit risks and escalate significantly overdue or high-risk accounts.
• Support month-end accounts receivable and cash allocation activities.
• Work flexibly across multiple Group entities, supporting consistent credit-control processes.

Candidate Profile
• Proven experience within Credit Control, Collections or Accounts Receivable.
• Strong experience chasing overdue debt and managing aged-debt ledgers.
• Experience with cash allocation and customer account reconciliations.
• Confident communicator with the ability to build relationships and handle challenging payment conversations.
• Strong organisational skills with excellent attention to detail and the ability to prioritise effectively.
• Proactive approach with the ability to take ownership and see queries through to resolution.
• Confident using finance systems and Excel.
• Experience within a Group Finance or shared-service environment would be advantageous.
• Knowledge of NetSuite or a similar ERP system would be beneficial.
• AAT and/or CICM qualifications, or studying towards them, would be desirable but are not essential.

Benefits
• Permanent, full-time opportunity.
• Opportunity to join an established and growing organisation.
• Varied role working across multiple business entities.
• Collaborative Group Finance environment.
• Convenient location for candidates commuting from Banbury, Brackley, Bicester, Buckingham and the wider Oxfordshire, Northamptonshire and Buckinghamshire areas.