Registered Support Manager

Position: Registered Support Manager

Location: Gosport Hampshire

Hours: 37.5 contracted hours per week

Salary: 42176.96 per annum plus a 2000 Registered Manager allowance once registration is complete giving a total potential salary of 44176.96 per annum (annual leave pension training Blue Light Card wellbeing support development opportunities).

Job ref: 5264

Complex Supported Living Service in Gosport.

Lead with Purpose. Create Opportunities. Change Lives.

Ready to Lead a Service That Truly Makes a Difference

This is a unique opportunity to lead a highly complex supported living service where your leadership expertise and compassion will directly influence the lives of the people we support and the development of a dedicated team.

Were seeking a leader who can navigate complexity inspire teams through challenge and never lose sight of the person at the centre of the support.

If you have the experience resilience and passion to lead in a complex environment and are committed to delivering exceptional person-centred support we would love to hear from you.

This is not your average Registered Manager opportunity.

About the Role:

We are looking for an experienced and motivated Registered Support Manager to lead a specialist Supported Living service supporting adults with learning disabilities autism mental health needs and complex support needs. The role requires a confident and compassionate leader who can navigate challenging situations support teams to deliver exceptional care and work collaboratively with families professionals and stakeholders to achieve positive outcomes for the people we support.

If you are passionate about delivering outstanding person-centred support thrive in complex environments and have the confidence to lead teams through challenge and change we would love to hear from you.

Working alongside the Operations Manager you will lead a dedicated team committed to supporting people to live meaningful independent lives while ensuring the highest standards of quality compliance and positive outcomes.

As the Registered Support Manager you will play a pivotal role in ensuring the service is safe effective caring responsive and well-led. You will provide visible leadership create a positive and accountable culture and empower both the people we support and your team to achieve the best possible outcomes.

This is an opportunity for someone who is not only passionate about compliance and quality but also understands that exceptional support begins with strong relationships skilled leadership and an unwavering belief in peoples potential.

About the Service:

This is a specialist Supported Living service supporting adults with a range of complex and individualised support needs.

The people we support have diverse experiences strengths and aspirations and may require support in relation to:

• Learning disabilities and autism
• Mental health and emotional wellbeing
• Communication and sensory needs
• Trauma-informed support approaches
• Positive Behaviour Support strategies
• Building and maintaining relationships within their communities
• Managing risks and increasing independence
• Working alongside a range of health and social care professionals to achieve positive outcomes

The successful candidate will understand the importance of delivering personalised therapeutic and person-centred support whilst confidently leading teams to respond to complex situations in a safe proactive and compassionate way.

Responsibilities:

• Lead motivate and develop a team of Support Workers and Senior Support Workers delivering high-quality personalised support.
• Take responsibility for the overall performance quality and compliance of the service.
• Ensure compliance with CQC regulations contractual requirements and organisational standards.
• Lead on safeguarding incident management risk reduction and quality improvement initiatives.
• Embed Positive Behaviour Support (PBS) and trauma-informed approaches throughout the service.
• Promote positive risk-taking whilst ensuring effective risk management practices are in place.
• Build and maintain strong relationships with commissioners families healthcare professionals social workers advocates and other stakeholders.
• Manage recruitment induction supervision performance management and staff development.
• Drive continuous improvement and service development.
• Oversee audits quality assurance processes and action planning.
• Ensure excellent record keeping and compliance with GDPR and Data Protection requirements.
• Create and sustain a positive culture where colleagues feel valued supported and empowered to thrive.

Who Were Looking For

We are seeking someone who understands that managing a highly complex service requires far more than compliance alone.

You will be:

• An experienced and confident leader within Health and Social Care.
• Comfortable making decisions in fast-paced and sometimes challenging situations.
• Skilled in balancing positive risk-taking with robust risk management.
• Resilient emotionally intelligent and solutions-focused.
• Passionate about person-centred support and human rights-based practice.
• Experienced in developing and leading high-performing teams.
• Able to build credibility and confidence with professionals families and commissioners alike.

Essential Experience and Qualifications:

• Experience managing services supporting adults with learning disabilities and/or autism
• Experience supporting people with complex behaviours mental health needs trauma backgrounds or forensic histories
• Strong understanding of safeguarding risk management and Positive Behaviour Support
• Experience working within a CQC-regulated environment
• Excellent communication leadership and relationship-building skills
• Experience working collaboratively with commissioners and multidisciplinary teams
• Strong IT skills and experience using digital care systems
• Full UK Driving Licence
• Level 5 Diploma in Leadership for Health and Social Care (or willingness to achieve)

For more information about the role please contact Natasha Farrant Email:

About the organisation:

Advance is a national not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose achieve their personal goals feel valued and know their voices are heard.

We recognise that our people are our greatest asset and were passionate about making Advance a great place to work. We invest in our staff providing the training and support you need to succeed in your role gain industry-recognised qualifications and realise your career aspirations.

We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age disability gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief sex or sexual orientation and to supporting customers from similarly diverse backgrounds.

All newly appointed staff receive an induction during which they will learn about our PRIDE valu