Bank Support Worker

The Croft has an opportunity for a Bank Support Worker to join our team. The Croft, Diss, Norfolk is a residential service supporting six adults with a range of needs. It is located in a town setting and is accessible by public transport, with local bus routes and Diss railway station nearby. Due to the location of the service, access to a vehicle or the ability to drive is recommended.

The homes values are rooted in dignity, respect and treating each resident as an individual encouraging them to be as independent as possible and to develop and maintain skills. The resident group require support in all aspects of their lives including personal care, accessing the community, maintaining contact with friends and family.

Compensation: £13.45 / hour

You'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the service. Whether you're assisting with day-to-day operations, supporting with care requirements, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

• Ensure that the people who use our service have any personal needs or requirements met; including personal care, participation in activities and support with daily living tasks. To support people who use our service in achieving their outcomes in the way that they choose.
• Complete daily administration including updating person centred support & care plans, updating charts and completing accurate daily notes.
• Maintains professional relationships whilst developing a good rapport with the people who use our service, their family, colleagues, visitors and other stakeholders.
• Through own professional behaviour, including adhering to policies and procedures, contributes to the maintenance of safety, security and confidentiality standards.
• To undertake keyworking responsibility for individual service users, supporting the individual to plan goals and personal outcomes and ensure that these are comprehensively documented and reviewed.

• A caring and respectful approach to supporting others.
• Ability to work flexibly and think innovatively.
• Strong communication and relationship-building skills.
• Commitment to upholding professional standards, policies, and procedures.
• Experience in care or support work (desirable, but not essential – training provided).

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Pension enrolment
• Access to development opportunities
• Refer a friend bonus
• DBS paid for

Priory is the UK's leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children's mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people. We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process.