Network Engineer - Consultancy

Keen to join a company that champions growth and development?

Join an award-winning IT services and solutions provider with decades of expertise spanning Cloud, Cybersecurity, IT Collaboration, Data Centre Services, and Sustainability. Holding top-tier partnerships with leading global technology vendors, the organization delivers integrated managed services and modern workplace infrastructure designed to optimize performance, security, and operational resilience for enterprise clients.

The company is seeking a Network Engineer to join its growing managed services operation in the North West. Taking ownership of incidents across live customer networks, the successful candidate will troubleshoot FortiGate firewalls and execute network changes and infrastructure upgrades to keep client environments secure and reliable.

Ready to take your expertise to the next level? Get in touch today!

Responsibilities:

• Take ownership of incidents escalated by first-line support, from initial investigation through to resolution.
• Diagnose firewall, VPN, routing and connectivity faults across customer networks.
• Troubleshoot SD-WAN incidents, including link failures and unexpected failover.
• Carry out planned firewall changes and network upgrades, and verify that services are working afterwards.
• Escalate complex faults to senior engineers with a clear summary of the impact, evidence and checks completed.
• Support the Liverpool data centre, including physical patching when required.
• Fortinet FortiGate, FortiOS, FortiManager and FortiAnalyzer
• SD-WAN and multi-site customer networks
• LAN, WAN and site-to-site VPNs
• BGP, OSPF, VLANs and spanning tree
• Cisco firewalls and Extreme Networks in parts of the customer estate

Skills/Must Have:

• Experience configuring and troubleshooting FortiGate firewalls in production.
• SD-WAN support experience with any vendor.
• Strong routing and switching fundamentals and the ability to apply them to live faults.
• Experience owning escalated network incidents in a NOC, managed services, telecoms or enterprise environment.
• The ability to talk through a firewall fault you investigated, what you checked and how you confirmed the fix.

Desirable Skills:

• Experience with FortiManager and FortiAnalyzer is valuable. Cisco or Extreme Networks experience would also be useful.

Benefits:

• On-call rota of one week in seven
• £450 retainer per on-call week, plus hourly callout pay with a minimum of one hour per incident
• 2 Days WFH

Salary:

• £50,000 to £58,000 basic salary