Bidvest Noonan
Retail Security Officer/Controller
Retail Security Officer/Controller at Bidvest Noonan, based in Haringey, paying 14.52. This is a permanent role.
- Pay
- 14.52
- Hours and contract
- Permanent · On site · Night shifts · Weekend work
- Location
- Haringey
- Closing date
- Sector
- Retail Security
- SIA licence
Reference 3018
About the role
Security & CCTV Officer - Retail
Location: Onsite - Retail Centre - The Mall Wood Green
Shifts: Earlies to Lates - 08:00 to 01:00, Sunday to Saturday (rota basis, including weekends & bank holidays)
We are looking for a professional Security & CCTV Officer to join our team onsite with our retail client.
You will be the eyes and ears of the centre - delivering a visible, professional security presence while providing excellent customer service to shoppers, retailers and visitors.
What the day to day looks like:
- Meet and greet shoppers, retailers and visitors promptly, using correct protocols to ensure everyone feels welcome and safe
- Monitor CCTV systems, proactively identifying suspicious activity, shoplifting, anti-social behaviour and safety risks
- Conduct internal and external patrols of the mall, service areas, car parks and retail units
- Respond to incidents, alarms, and emergency situations in a calm, effective manner
- Support retailers with loss prevention, stock loss, and incident reporting
- Control access to service yards, delivery bays and restricted areas
- Ensure an exceptional level of service is maintained in reception areas, customer service desk and mall entrances
- Maintain a current working knowledge of centre policies, procedures, emergency plans and retailer information
- Answer telephones / radios in a timely, professional manner and relay messages accurately
- Build close working relationships with Centre Management, Retailers, Cleaning and Facilities teams
- Control car parking and ensure visitors and staff use allocated bays
- Complete accurate incident reports, CCTV downloads, pocket book entries and handover notes
Skills & Experience Required:
- Valid SIA Door Supervisor / Security Guarding Licence (essential)
- Previous experience in a retail security / CCTV role (preferred)
- CCTV / Public Space Surveillance (PSS) Licence (preferred - or willingness to obtain)
- Excellent written and verbal communication skills
- Customer / client focused with a professional, smart appearance
- Basic computer literacy - able to use CCTV systems, radios, and incident reporting systems
- Excellent attention to detail and able to respond to issues effectively and efficiently
- Ability to work a flexible rota - earlies, lates and nights between 08:00 - 01:00, Sunday to Saturday
What we offer:
- Full uniform provided
- Ongoing training and SIA upskilling
- Supportive team and on-site management
Does this sound like you? Apply now.
Reference: 3018 · Posted 12 hours ago · Closes 13 Dec 2026 · Listed via Bidvest Noonan
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