Senior Content Designer

Hi, we’re Hippo!

We’re a digital service design consultancy who work closely with our clients to create digital products and services that work for everyone.

People are at the centre of everything we do. We support and grow the people we work with and come together as a community to solve problems. 

We take a common sense approach to getting things done. We do not abide by dogma. We get things wrong and that’s ok. We learn from it and adapt. We stay curious and never stop learning.

About the role

Do you enjoy working collaboratively within multidisciplinary teams? Do you have great consultancy skills, caring about your client’s needs and motivations? Do you love creating high-quality, user-focused content?

We are looking for a Senior Content Designer to join the team on a permanent basis, so keep reading:

What you will do:

• Lead the design and implementation of content strategy to ensure our clients’ business requirements are met
• Create and iterate content for end-to-end services, taking complex language and processes and making them easy to understand and use
• Advise and support content design colleagues and other members of Agile teams
• Use insights from user research and metrics to shape content strategy, and explain your content design decisions clearly
• Be an expert in Agile delivery, identifying the best Agile processes for projects and  measuring the success of outcomes
• Work with other designers to create and iterate prototypes
• Build long-term, strategic relationships with stakeholders
• Run workshops with your team and stakeholders
• Advocate for user-centred design, and content design in particular
• Work with the hippo design community to share best practice to ensure high standards, including attending content crits and writing blog posts