Client Relations Specialist

Client Relations Specialist Job Type: Full-Time Sector: Academic Category: Sales Region: Midlands Location: Buckinghamshire Job Reference: JO0000015922 Post Date: 13/11/2026 Salary: £35,000 - £45,000 per annum Apply now Back to job search Contact Esme Richardson [phone removed] [email removed]

We're working with a major international publishing and content distribution organisation to recruit a Client Relations Specialist to join its UK team, based in their offices in Buckinghamshire 4 days a week. The salary is £35 - £45k basic plus 10% bonus.
 
This is a fantastic opportunity for someone with a strong background in publishing who enjoys building client relationships, managing accounts and acting as the link between publishers and internal sales, marketing, operational and support teams.
 
You'll take ownership of your own portfolio of publisher clients, managing their day-to-day requirements while developing a thorough understanding of their businesses. Alongside delivering excellent client service, you'll also be encouraged to identify opportunities to grow and develop existing accounts by introducing additional services and solutions.
 
Key responsibilities
 
-Managing a portfolio of publishing clients and acting as their primary point of contact
-Building strong, trusted relationships and managing stakeholder expectations
-Handling client queries, operational requests and system-related issues
-Providing clients with regular sales updates and relevant marketing opportunities
-Coordinating with colleagues across sales, marketing, operations and support
-Identifying opportunities to grow existing client accounts and introduce additional services
-Supporting publishers with metadata, operational and system requirements
-Running client meetings, capturing actions and ensuring key deadlines are met
-Supporting the onboarding and offboarding of clients
-Contributing to client communications and marketing activity across digital, social, newsletters and events
-Helping clients navigate evolving systems, processes and ways of working
 
We're looking for someone with a strong understanding of the publishing industry, gained from working for a publisher, distributor or closely related organisation. Experience within trade, academic, retail or publishing distribution environments will all be considered.
 
You will ideally bring:
 
-Relevant experience within publishing or a closely related environment
-Strong client, account or customer relationship management skills
-Confidence communicating with stakeholders at different levels
-A commercially minded approach and an interest in developing existing accounts
-Excellent organisation and attention to detail
-Strong written and verbal communication skills
-A practical, solutions-focused approach to problem solving
-Confidence learning new platforms and explaining systems or processes to clients
-A collaborative and proactive approach suited to a busy, close-knit team
 
 

** Inspired Search & Selection are a publishing recruitment specialist who operate an Equal Opportunities policy. We treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

Contact Details: Esme Richardson [phone removed] Email Apply now Back to job search

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