E-Performance Manager

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Sales​

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

As an e-Performance Manager, you will be responsible for driving the performance of Reckitt brands on Amazon UK. Sitting within the Sales function, you will act as the link between Commercial, Category, Media and Marketing teams, ensuring brands are optimally represented across the digital shelf and that performance opportunities are translated into actionable growth plans. 

This role combines category thinking, digital execution and commercial analysis to help drive market share, shopper engagement and sustainable growth across one of Reckitt's most important eCommerce customers. 

Your responsibilities

• Own the day-to-day performance of Reckitt brands on Amazon UK, monitoring key drivers of growth and market share. 
• Analyse category, shopper and performance data to identify risks, opportunities and actionable recommendations. 
• Drive digital shelf excellence across assortment, content, availability, pricing and promotions. 
• Partner with Sales, Media, Marketing and Category teams to execute commercial and activation plans. 
• Support the development and implementation of Amazon growth strategies. 
• Lead regular performance reviews, translating insights into prioritised actions and optimisation plans. 
• Identify opportunities to improve execution through testing, learning and performance tracking. 
• Support Client Managers by providing category insights and recommendations on portfolio priorities. 
• Manage and continuously improve eCommerce performance tools, reporting and governance processes. 
• Participate in customer-related discussions and provide expertise on eCommerce performance drivers 

The experience we're looking for

• Experience in Category Management or a similar commercial role within FMCG or retail. 
• Strong understanding of category performance drivers and the ability to translate insights into commercial actions. 
• Experience working cross-functionally with Sales, Marketing or Media teams. 
• E-commerce experience, is advantageous. 
• Strong analytical capabilities with confidence working with data and performance metrics. 
• Experience with eCommerce and digital shelf tools such as Vendor Central, Profitero or Pacvue is beneficial. 
• Strong commercial awareness and understanding of digital retail environments. 
• Advanced Excel and PowerPoint skills. 
• Ability to influence stakeholders and manage multiple priorities in a fast-paced environment. 

The skills for success

Key Account Management, Ecommerce, Analysing sales data, Leadership skills, Consumer Insights, Shopper Insights, Category Analysis, Collaboration and partnership skills, Influencing, Consultative Selling, Customer strategy, Channel strategy, Sales strategy development, Perform product planning, Business accumen, commercial accumen, Sales negotiation, P and L Management, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.