Golf Assistant

Golf Assistant

Location: Basingstoke Golf Centre, 330 Worting Road, Basingstoke RG22 6PG
Hourly Rate: £8.84 to 12.71 per hour
Schedule: Permanent, Casual Zero Hours

Make a positive difference every day

At Serco, we're pleased to be recruiting on behalf of Basingstoke & Deane Community Leisure Trust (BDCLT).

We encourage active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Golf Assistant to join their team and help make a positive difference every day.

As a Golf Assistant, you'll be the first point of contact for customers, creating a welcoming environment and helping people access the facilities and services they need. Through excellent customer care and professional support, you'll play an important role in delivering a positive impact on communities and helping more people enjoy active, healthy lifestyles.

What you’ll do as a Golf Assistant

• Deliver excellent customer service to members, guests and visitors in person and over the phone
• Manage bookings, memberships and golf-related enquiries
• Serve customers at the till and process payments accurately
• Promote golf memberships, coaching programmes and club events
• Support the smooth day-to-day operation of the golf reception and retail area
• Work independently when required
• Maintain a safe, welcoming environment and be physically capable of carrying out the duties of the role

Does this sound like you?

• Confidence serving customers at the till and handling transactions accurately

• Knowledge of golf and the golfing industry would be advantageous
• Physically capable of carrying out the duties of the role, including standing for extended periods and supporting golf-related activities
• Strong communication and organisational skills
• Ability to work effectively as part of a team and independently
• Comfortable with lone working; applicants must be aged 18 or over

What we offer

• 6% employer matched pension contribution
• Free gym membership for you and your immediate family
• Free swimming lessons and holiday clubs for one child (50% off for additional children)
• Training and development opportunities
• Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment

Right to Work and Occupational Health Requirements

This role is subject to a Right To Work in the UK check and an Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

Serco Leisure is one of the UK's leading national operators of leisure centres, destination venues and elite sporting facilities, managing sites, services and recruitment on behalf of the Leisure Trust. 

Our inclusive recruitment commitment:
We prioritise your skills and potential, and champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

Please note, for many of our roles, a DBS check will be required.

For support with your application, please contact [email removed].

Ready to make a difference? Apply today.

#Leisurejobs