Coburg Banks
Junior IT Support Analyst (1st Line)
Junior IT Support Analyst (1st Line) at Coburg Banks, based in Wolverhampton, West Midlands, paying £26,000 - £27,000 per annum. This is a permanent role.
- Pay
- £26,000 - £27,000 per annum
- Hours and contract
- Permanent · On site · Night shifts · Weekend work
- Location
- Wolverhampton, West Midlands
- Closing date
- Sector
- IT Support
- DBS check
31% below the typical rate for it support
Reference job-opportunities/junior-it-support-analyst-1st-line-740
About the role
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The successful candidate will act as the first point of contact for IT queries from colleagues across the business, providing friendly and professional support while developing their technical skills and knowledge. Working within a small IT team, the role will involve troubleshooting everyday IT issues, supporting users with hardware and software problems, managing service desk tickets and escalating more complex issues where necessary.
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- Providing first-line IT support via telephone, email, Microsoft Teams and the service desk.
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- Logging, prioritising and updating support tickets, keeping users informed of progress.
- Preparing, configuring and deploying laptops, desktops and mobile devices.
- Supporting new starters, leavers and employee changes, including user account administration.
- Assisting with Active Directory, Microsoft Entra ID and Microsoft 365 administration.
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- You will need to have a full UK driving licence and access to a car.
- Some experience in an IT Helpdesk support role and keen to be more end-user facing.
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Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.View JobSocial CareNEWCLOSING SOONSupport worker Warwickshire£12.71 - £15.00PermanentYour responsibilities will include:
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Delivering high-quality, person-centred support in line with individual care plans and risk assessments.
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Assisting residents with daily living activities, including cooking, cleaning, shopping, budgeting, and attending appointments.
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Providing personal care where required, always maintaining dignity, privacy, and respect.
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Promoting independence and encouraging residents to develop essential life skills.
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Supporting individuals to access social, recreational, and educational activities within Warwick and the surrounding areas.
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Recognising changes in residents' physical, emotional, or behavioural needs and responding appropriately.
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Maintaining accurate daily records, completing handovers, and reporting incidents or concerns promptly.
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Following safeguarding procedures and ensuring residents' safety and wellbeing.
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Building positive professional relationships with residents, families, colleagues, and other professionals.
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Demonstrating initiative, sound judgement, and a proactive approach to delivering effective support.
The Candidate
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At least 12 months of experience working within a supported living setting.
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A strong understanding of person-centred care, safeguarding, and promoting independence.
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Confidence working independently and following individual support plans.
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Excellent communication, interpersonal, and record-keeping skills.
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The ability to recognise changes in residents' needs and respond appropriately to challenging situations.
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A compassionate, professional, and dependable approach to supporting vulnerable individuals.
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Current mandatory training certificates, or a willingness to complete any outstanding training.
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An Enhanced DBS on the Update Service, or a willingness to apply for one.
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The right to work in the UK.
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Flexibility to work a variety of shifts, including nights and weekends.
Previous experience supporting individuals with complex needs, autism, learning disabilities, mental health needs, or behaviours that may challenge would be advantageous.
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Competitive hourly pay ranging from £12.71 to £15.00, depending on experience and assignment.
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Flexible shifts to suit your availability.
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Weekly pay.
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Opportunities to gain experience across different care settings in Warwick and the surrounding areas.
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Holiday pay entitlement.
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We value experienced Support Workers who take pride in their work, demonstrate professionalism, and understand the importance of delivering consistent, high-quality care.
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Reference: job-opportunities/junior-it-support-analyst-1st-line-740 · Posted 1 hour ago · Closes 12 Dec 2026 · Listed via Coburg Banks
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