ER Advisor

Your new company
You will be joining a successful, people-focused retail organisation with an established network of locations across the UK. The business has an open and collaborative culture where colleagues are encouraged to contribute ideas, take ownership and make a genuine impact.This is an excellent opportunity to join a supportive People team and help strengthen employee relations capability.Your new role

• As Employee Relations Specialist, you will provide expert ER support to leaders across a Leicester-based distribution centre and a national retail network. Working closely with operational managers and the wider People team, you will promote fair, consistent and legally compliant people practices.
• You will manage a broad range of employee relations cases from initial advice through to resolution, including disciplinary, grievance, performance, absence and wellbeing matters. You will assess risk, maintain accurate case documentation and provide pragmatic, commercially balanced guidance.
• A key focus of the role will be coaching and developing managers, helping them build the confidence and capability to manage people matters effectively. You will also identify ER trends, deliver training and workshops, and contribute to the ongoing development of people policies, processes and management toolkits.
• This is a hybrid position based primarily at the organisation's Leicester distribution centre, with some travel to retail locations across the UK and occasional travel to its head office.

What you'll need to succeed

• Strong operational employee relations experience gained within an ER Specialist, HR Advisor or similar role
• Confidence managing complex ER cases from start to finish
• A good understanding of UK employment law and ER best practice
• Experience coaching and developing managers
• Strong communication, influencing and stakeholder management skills
• The ability to provide practical advice while balancing risk and commercial requirements
• Excellent organisation and case management skills
• Confidence using HR systems, trackers and case management tools
• A resilient, objective and empathetic approach

What you'll get in return

• Hybrid working - 3 days on site
• Annual bonus opportunity
• Up to 25 days' annual leave, plus bank holidays
• Two additional paid volunteering days each year
• Generous employee discount
• Subsidised dental insurance
• Healthcare cash plan
• Life assurance
• Pension contribution
• Interest-free season ticket loan

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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