Store Format Development Manager

What you'll do

Nationwide Travel

At Toolstation, we keep it simple for the trade and serious DIYers alike. As one of the UK’s fastest-growing retailers, we are looking for a Store Format Development Manager to shape the physical evolution of our store network across the UK.

Sitting as a fundamental member of our Retail Leadership team, you will lead the strategic design, rollout, and modernisation of new and existing store formats. From developing innovative front-of-house (FOH) propositions to managing end-to-end capital projects, you will ensure our store proposition is optimised for customer engagement and ROI.

Key Responsibilities

• New Store Format Development: Design innovative store concepts, layouts, and segmentation templates tailored to different markets in close collaboration with customer and retail teams.

• Pipeline & Expansion: Evaluate and manage site feasibility, demographics, and financial assessments for new store locations.

• End-to-End Project Delivery: Coordinate cross-functional teams (Finance, Marketing, IT, Supply Chain) to deliver projects on time and within budget.

• FOH Modernisation & Refits: Lead regional and nationwide store refit programmes, integrating modern fixtures, digital touchpoints, and optimised customer flows to boost sales per square foot.

• Strategic & Financial Governance: Track capital expenditure, ROI, and financial performance while managing external contractors and internal health & safety partners.

What you'll bring

• Retail & Project Experience: You must possess a proven track record in retail store planning, project management, or multi-site retail operations (typically 3–5+ years in a senior or management role).

• Commercial Acumen: Strong financial literacy, P&L management experience, contractor negotiation skills, and data-driven decision-making capabilities.

• Customer Empathy: Ability to "talk trade" and translate the needs of busy tradespeople into simple, effective store solutions.

• Agility & Leadership: High-level stakeholder management, line management experience (1 direct report), and the agility to pivot quickly based on performance insights.

What you'll get

You’ll find every opportunity to be yourself and to bring your personality and potential to work. You’ll find a business where you can develop a fulfilling career, wherever you want – up the ladder or across the group. You’ll also be rewarded with a competitive salary and benefits commensurate with the role, such as a car allowance, contributory pension, BAYE and SAYE schemes, life assurance, and discounts off Travis Perkins businesses and a range of other affiliate partners.

Toolstation. The story so far.

We’re one of Britain’s fastest-growing multi-channel retailers of tools, accessories, and building supplies and an integral part of Travis Perkins plc. The trade, home improvers, and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.

Our policy is to employ the best-qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.