OnTarget Communications
Product Support & Development Engineer
Product Support & Development Engineer at OnTarget Communications, based in Omagh, Northern Ireland. This is a permanent role with hybrid working.
- Pay
- Not given by the employer
- Hours and contract
- Permanent · Hybrid
- Location
- Omagh, Northern Ireland
- Closing date
- Sector
- Engineering & Manufacturing
Reference 2819406
About the role
Location: Northern Ireland - Toomebridge Offices
Seniority Level: Entry to Mid
Employment Type: Full Time - Employed
Workplace Type: Hybrid Working (3 days onsite / 2 days from home) | Monday to Friday
Description:
Are you passionate about engineering excellence and solving real-world challenges? Join a market-leading manufacturer at the forefront of heavy duty machinery. This is an exciting opportunity to influence the performance and reliability of industry-leading equipment, working closely with design, manufacturing, aftermarket, and customer teams to drive continuous product improvement and innovation.
Key Responsibilities
Support and enhance existing heavy duty machinery products
Investigate field failures, warranty claims, and technical issues to identify root causes and implement corrective actions
Drive product improvement, reliability enhancement, and cost reduction initiatives
Manage Engineering Change Notices (ECNs) from concept through implementation
Collaborate closely with Manufacturing, Purchasing, Quality, and Aftermarket teams to ensure effective product support
Improve product safety, manufacturability, serviceability, and overall performance
Provide technical support to customers, dealers, and service teams
Develop and update engineering drawings, BOMs, and technical documentation
Analyse product performance data and recommend design modifications
Participate in design reviews, risk assessments, and validation activities
Support new product introduction (NPI) and product lifecycle management activities
Liaise with suppliers regarding component performance and technical improvements
Assist with testing, troubleshooting, and validation of design changes
Ensure compliance with relevant engineering standards and industry best practices
Contribute to continuous improvement projects across engineering and operations
Reference: 2819406 · Posted 1 hour ago · Closes 10 Dec 2026 · Listed via OnTarget Communications
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