Administration & Technical Support

LET’S CUT STRAIGHT TO IT 

At Hafren Dyfrdwy, we’re passionate about delivering clean, safe water and caring for the environment across Wales. We’re more than a water company – we’re a team committed to sustainability, innovation, and supporting the communities we serve. If you’re looking for a role where you can make a real impact and be part of a purpose-driven organisation, we’d love to hear from you. 

LET’S TELL YOU MORE 

We have an exciting opportunity to work within our Customer Operations and Planning department and become part of our Administration and Technical Support team. As part of this role, you will predominantly be providing support to our planning team ensuring they have all required information to schedule jobs correctly in line with the work that our customers’ need.

You’ll be involved in several daily activities such as, ensuring accurate payments are made to our suppliers, running reports, collating data and carrying out quality checks, so every day you will be able to expand your skill set more and more.

Plus, as part of this team you’ll not only get to utilise your IT skills, but you’ll also be able to take ownership of your work, to ensure you’re meeting deadlines and managing your workload independently. A rewarding role all around. This role is based at our Wrexham site, working 37 hours per week.

So, if you have great communication and organisation skills enjoy working in a fast-paced environment and being part of a team please keep reading.

WHAT WE’RE LOOKING FOR 

We're looking for a highly organised and proactive individual with strong administrative skills and a keen eye for detail. Extensive experience using Excel is essential. You'll be confident working across multiple priorities, managing inboxes and workflows efficiently while ensuring service levels are consistently achieved. Experience of working with data and systems is important, as you'll be responsible for maintaining accurate SAP records, analysing performance information and supporting continuous improvement activities.

You'll also be comfortable building relationships with a variety of stakeholders, providing excellent support across operational teams and ensuring processes are completed accurately and on time. Experience with SAP and SAP Ariba would be advantageous, although a willingness to learn and develop new systems knowledge is equally important.

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN 

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites: 

• Salary: £27,000 - £29,000
• 23 days holiday
• Annual bonus scheme (of up to £1,500 per annum based on company performance) 
• Leading pension scheme – we will double your contribution (up to 8% when you contribute 4%) 
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate. 
• Electric vehicle scheme and retail offers. 
• Family friendly policies 

LET’S GO 

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.