Durham County Council
Digital and Data Support Assistant
Digital and Data Support Assistant at Durham County Council, based in Durham, North East, paying £27,274 - £29,542 per annum. This is a permanent role.
- Pay
- £27,274 - £29,542 per annum
- Hours and contract
- Permanent · On site
- Location
- Durham, North East
- Closing date
- Sector
- Support Worker
About 5% above the going rate for support worker
Reference cd9be5a41376aa2ce43bb61047553a02788b61eb
About the role
WHAT IS INVOLVED?
In this vital role, you will work closely with our Project Manager for Digital & Data to drive innovation, manage critical systems, and turn data into meaningful insights that power our services.
If you are a professional with a passion for data, systems management, and digital transformation, we would like to hear from you.
As a key member of our Projects and Performance team, your day-to-day responsibilities will bridge the gap between technology and public service.
Key Responsibilities:
- Drive Service Priorities: Collaborate with the Digital & Data team and the wider service to support, develop, and deliver core Culture, Sport, and Tourism initiatives.
- Deliver Powerful Insights: Conduct research and provide high-quality data analysis to guide strategic decision-making across the department.
- Master Our Systems: Provide specialist system support, manage digital content, and assist in the development of our key technological platforms.
- Champion Digitisation: Work alongside the Project Manager to streamline data management, solve information issues, and push our digital transformation forward.
- A meticulous professional who loves working with data, systems, and digital content.
- A strong collaborator who thrives in a team environment and can communicate technical ideas clearly.
- A problem-solver ready to tackle data challenges and improve system performance.
- Someone enthusiastic about making a tangible impact on culture, sport, and tourism.
- Someone who delivers objectives with initiative, strong organisational skills, and a results-focused approach.
WHAT WILL I NEED?
You should be Educated to NVQ level 4 in ICT, Business or a related subject to the role or substantial relevant experience.
Please refer to the attached Person Specification for the full criteria.
INTERVIEWS
Interviews will be held week commencing 30 November 2026.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.
Rewards and benefits are subject to individual terms and conditions.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.
HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.
Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on [phone removed], or via email [email removed]
All correspondence relating to your application will be sent from [email removed]. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.
CONNECT WITH US
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Attachments
Reference: cd9be5a41376aa2ce43bb61047553a02788b61eb · Posted 49 minutes ago · Closes 19 Nov 2026 · Listed via Durham County Council
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