Abbatt Group
Night Manager
Night Manager at Abbatt Group, based in London. This is a permanent role.
- Pay
- Not given by the employer
- Hours and contract
- Permanent · On site · Night shifts
- Location
- London
- Closing date
- Sector
- Waiting Staff
- Immediate start
Reference https://abbatt.co.uk/job/night-manager/
About the role
NIGHT MANAGER – LUXURY RESIDENTIAL
Location: West London
Salary: £40,000-£44,000 DOE
Shifts: 4 on / 4 off Nights
Hours: 7pm – 7am
Immediate Start Available
Overview
An exciting opportunity for an experienced Night Manager to join a luxury residential development in West London.
This role is ideal for someone from a premium residential, hotel, or hospitality background who thrives in a fast-paced environment and can confidently lead overnight operations while delivering exceptional resident service.
Key Responsibilities
Resident Experience & Front of House
- Deliver exceptional customer service to residents and visitors
- Act as the main point of contact during night hours
- Handle resident queries, complaints, incidents, and emergencies professionally
- Maintain a welcoming, secure, and professional environment
Team & Operations Management
- Lead and support the night concierge/front-of-house team
- Ensure smooth day-to-night handovers
- Monitor service standards and operational performance
- Support rota management, absence cover, and team coordination
Site Operations & Security
- Conduct regular site inspections and patrols
- Monitor building presentation, cleanliness, and security overnight
- Respond to emergencies and escalate issues where required
- Liaise with contractors and emergency services when necessary
- Ensure compliance with health & safety procedures
Administration
- Complete incident reports, handover notes, and operational logs
- Report maintenance or operational issues to management
Ideal Candidate
- Experience within luxury residential, hotels, or premium hospitality
- Previous team leadership or management experience
- Strong customer service and communication skills
- Calm, proactive, and highly organised
- Confident handling operational issues independently
- Professional presentation and attention to detail
Desirable
- IOSH, security, or residential property qualifications
- Build to Rent or large residential development experience
Benefits
- Health Cashback Scheme & Wellbeing Support
- Group Life Insurance
- Annual Salary Reviews & Career Development
- Gym & Retail Discounts
- Audible & Kindle Library Access
- Referral Bonus Scheme
- Additional Annual Leave for Length of Service
Why Apply?
- Join a flagship luxury residential development
- Lead a busy and high-profile night operation
- Excellent progression opportunities
- Immediate start available
Reference: https://abbatt.co.uk/job/night-manager/ · Posted 2 days ago · Closes 9 Dec 2026 · Listed via Abbatt Group
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