Jupiter Recruitment
Service Quality Manager
Service Quality Manager at Jupiter Recruitment, based in Lowestoft, East of England, paying £55,000 per annum. This is a permanent role.
- Pay
- £55,000 per annum
- Hours and contract
- Permanent · On site
- Location
- Lowestoft, East of England
- Closing date
- Sector
- Quality Engineer
- DBS check
About 24% above the going rate for quality engineer
Reference 599939539465478245
About the role
Job Description
An incredible new job opportunity has arisen for a dedicated Service Quality Manager to oversee and maintain high-quality care services across the care home group, predominantly within the Norfolk and Suffolk area but with occasional requirements further based on company needs
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This healthcare provider delivers expert nursing, residential, dementia, and respite care across the UK, with a portfolio of new-build homes offering the highest standards of luxury care
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**To be considered for this position you must have proven experience in managing operations in a care home or similar healthcare setting**
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As the Service Quality Manager your key responsibilities include:
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- Responsible for ensuring and maintaining high-quality care services across our care home group \n
- Work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction \n
- Monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies \n
- Provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care \n
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The following skills and experience would be preferred and beneficial for the role:
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- Sound knowledge of relevant regulatory requirements CQC \n
- Strong leadership, communication, and interpersonal skills \n
- Excellent problem-solving and decision-making abilities \n
- Attention to detail and ability to manage multiple priorities effectively \n
- Demonstrated commitment to resident-centred care and continuous improvement \n
- A full UK Driving License \n
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The successful Service Quality Manager will receive an excellent salary of £55,000 per annum DOE. This exciting position is a permanent full time role working 40 hours a week on days from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
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**Monthly Car Allowance*
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- 25 days annual leave plus bank holidays entitlement \n
- Comprehensive induction and training programme \n
- Opportunities for career development and progression \n
- Employee Assistance Programme \n
- Blue Light Card Scheme \n
- Full DBS disclosure paid for \n
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Reference ID: 6415
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To apply for this fantastic job role, please call on [phone removed] or send your CV
Reference: 599939539465478245 · Posted 1 hour ago · Closes 7 Dec 2026 · Listed via Jupiter Recruitment
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