Candour Solutions
2nd Line Support Engineer
2nd Line Support Engineer at Candour Solutions, based in Cheshire, North West England, paying £28,000 - £35,000 per annum. This is a permanent role.
- Pay
- £28,000 - £35,000 per annum
- Hours and contract
- Permanent · On site
- Location
- Cheshire, North West England
- Closing date
- Sector
- IT Support
18% below the typical rate for it support
Reference 57531610
About the role
Title: 2nd Line Support Engineer
Location: Cheshire East (onsite)
Salary: £28-35k, DOE
A growing, fast-paced company is currently hiring for a 2nd Line Support Engineer. You’ll work with a broad tech-stack to support their customer’s IT needs, including Microsoft 365, Windows Server, networking, cloud services, cybersecurity, backup solutions and technical projects.
This is a perfect opportunity for somebody who enjoys hands-on IT work, solving complex technical issues, and is comfortable working in a customer-facing environment. The company is currently going through a period of growth, so this is a great time to get involved for long-term career progression!
Essential experience:
- Full valid UK driving license and willingness to travel to customer sites.
- Prior experience working in IT role for an MSP.
- Ability to troubleshoot up to a second-line level.
- Ability to travel to and work independently at customer sites.
- Experienced with ticketing systems and remote support tools.
- Previous practical experience installing and troubleshooting IT hardware.
- Good understanding of a wide range of technical skills including Microsoft 365, Windows Server, networking, Active Directory, Entra ID, etc.
Benefits:
- Competitive salary.
- Permanent position.
- A supportive and close-knit team.
- Great opportunities for technical training and career progression.
If you're interested, apply now! Interviews commencing right away.
Reference: 57531610 · Posted 6 days ago · Closes 16 Dec 2026 · Listed via Candour Solutions
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