Housing Support Worker

Job Title: Housing Support Worker
Location: Caerphilly, Caerphilly, South Wales
Salary: £14.24 per hour (including holiday pay)
Employment Type: Contract (flexible hours)

Job Description
Housing Support Worker opportunities are available in Caerphilly, Caerphilly, supporting adults within a specialist supported housing setting. This role focuses on helping people to maintain safe, stable accommodation while working towards greater independence, wellbeing, and positive outcomes. You’ll join a supportive team environment where compassion, consistency, and professional boundaries are valued.

Key Responsibilities
As a Housing Support Worker based in Caerphilly, your daily duties will include:

Supporting residents to follow service guidelines, maintain safety, and contribute to a respectful shared living environment
Providing practical and emotional support using a person-centred, strengths-based approach
Completing regular welfare checks, accurate record-keeping, and reporting any safeguarding or risk concerns appropriately
Encouraging engagement with support plans, appointments, and wider services (including health, housing, and community support)
Working collaboratively with internal colleagues and external professionals to help meet individual needs
Promoting equality, diversity, and inclusion, delivering consistent customer care and professional communication

Requirements & Qualifications
To be successful as a Housing Support Worker, you will need:

Enhanced DBS Check (required) and a strong commitment to safeguarding
Experience in supported housing, homelessness services, social care, or a similar setting (desirable)
Excellent communication and interpersonal skills, with confidence managing challenging situations calmly
Flexibility to work across a rota (including days/nights/weekends where required)
NVQ Level 3 or Level 5 in Health & Social Care (desirable)
Full UK Driving Licence and access to a vehicle (where applicable to the service)

Benefits & Work Environment

£14.24 per hour (including holiday pay) with reliable, regular pay
Flexible working patterns to fit around your lifestyle
Training and development support to help you build your skills and progress
Supportive team culture with clear guidance and access to experienced colleagues
Wellbeing support and a role that offers meaningful, day-to-day impact

If you are a qualified Housing Support Worker looking for an exciting new role in Caerphilly, apply today!

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.