ICT Officer

About UsCernach Housing Association is a successful and well performing community-based registered social landlord (RSL) operating in Drumchapel, North west Glasgow since 1991. We own 877 homes, and we provide a management service to 16 sharing owners and 141 homeowners. We act as community anchor organisation for Drumchapel. Our turnover is £4.8 million, a major part of which comes from rental income.At Cernach, our people are at the forefront of what we do. We encourage a positive working culture where our employees feel a sense of belonging. Our people are passionate about what we do and so it is important to us that we continue building that culture as we recruit. Benefits of working with us at Cernach:· 25 days’ annual leave and 15 days’ public holiday per annum, as well as additional days leave awarded on long service (pro-rata for part-time roles)· SHAPS Defined Contribution Pension Scheme· Salary sacrifice scheme· EVH salary, (Grade 7 – PA22 to PA25), pro-rata for part-time rolesFlexible working practices including flexi time system and hybrid working model· Continuous personal development and training· Community based Housing Association· A well-being-focused office featuring free fruit for all staff, flu vaccination programme, a comfortable lunch lounge, and a small fitness room with gym equipment.About the RoleWe are looking a new post of ICT Officer to join our Finance and Corporate Services Team. Reporting to the Head of Corporate Services, you will lead and support key areas of our digital transformation programme, including the migration to SharePoint and a cloud-based server environment. You will work closely with our external ICT managed service provider to plan and deliver improvements while minimising disruption to staff and services.This is an opportunity to play a leading role in the next stage of Cernach Housing Association’s digital development. We have a range of software currently in place, and have continuously held Cyber Essentials Plus certification for the past three years. You will combine hands-on technical support with project delivery, cyber-security awareness, staff training and effective management of external ICT suppliers.This is a part-time post of 14 hours per week, normally worked across two days between Monday and Friday. Working pattern will be agreed with the successful applicant when the post is offered. At least 50% of the postholder’s weekly hours must be worked in our Drumchapel office, with regular travel to and from the office required. Occasional work outside normal working hours may also be necessary.Fixed-term statusThis post is offered on a fixed-term basis until 30 November 2028. It has been established for a defined period to support the Association’s ICT requirements and digital transformation programme and to gauge the ongoing ICT requirements of the business.The successful applicant’s employment under this contract will end on the stated date. Applicants should therefore apply on the understanding that there is no guarantee or expectation that the post will be extended or made permanent. Any extension would depend on the Association’s requirements at that time and would be confirmed separately in writing.The successful applicant will have the statutory employment rights and contractual benefits applicable to fixed-term employees throughout their employment. The ending of the fixed-term contract will be managed in accordance with applicable employment law and a fair process.About youYou will be an experienced ICT professional who enjoys solving problems, improving systems and helping colleagues get the best from technology. You will be confident providing day-to-day ICT support while also taking responsibility for projects and system improvements.You will have experience of Microsoft 365 and working with external ICT providers and suppliers, together with a good understanding of cyber security and information security. You will also be comfortable explaining technical matters in plain language, providing staff training and producing straightforward user guidance.Experience of SharePoint, cloud-based systems, Cyber Essentials Plus or working within housing, the public sector or another regulated environment would be welcome, although these are desirable rather than essential requirements.Above all, you will be organised, approachable and customer-focused, able to work collaboratively within a small team and keen to contribute to change, innovation and continuous improvement.Inclusive EmployerCernach Housing Association is an equal opportunities and Disability Confident Employer. Disabled applicants who meet the minimum essential requirements and choose to participate in the Disability Confident interview scheme will be offered an interview. We welcome applications from all sections of the community and will make reasonable adjustments throughout the recruitment process. Application information can be provided in alternative formats on request.