Junior Site Reliability Engineer

At Simplyhealth, we're on a mission to improve access to healthcare for all in the UK. As a Junior Site Reliability Engineer, you'll join a brand-new Site Reliability Engineering function and have the unique opportunity to help shape how reliability is built into our technology platforms from the ground up.

This is a learning-focused role designed for someone with a solid technical foundation and a genuine curiosity about how technology works. We're not looking for someone who is already an experienced SRE. Instead, we're looking for someone with the aptitude, enthusiasm and problem-solving mindset to become one.

You'll be working on Denplan's subscription platform, a business-critical system that collects payments for patients and dental practices across the UK. From your first few weeks, you'll be contributing to real engineering work, helping build monitoring and dashboards, automating repetitive tasks, supporting incident investigations and improving system reliability alongside experienced engineers.

Based in Andover, Hampshire, we operate a smart working approach. Whilst flexible remote working is available, our technology teams come together at least once per week to collaborate, learn from one another and solve problems as a team.

You'll benefit from a structured development plan, mentoring from experienced engineers, protected learning time and support towards industry-recognised certifications, including Microsoft Azure qualifications.

Key responsibilities include:

-Building and maintaining monitoring, dashboards and alerts across services and platforms.
-Writing SQL queries and scripts to measure and report on service reliability.
-Supporting observability initiatives through logs, metrics and tracing.
-Automating repetitive operational tasks using scripting, pipelines and infrastructure-as-code approaches.
-Writing and maintaining clear operational documentation and runbooks.
-Supporting performance, scalability and disaster recovery testing activities.
-Participating in incident response and post-incident reviews under guidance from experienced engineers.
-Working closely with Product Engineering, Platform Engineering and Quality Engineering teams.
-Taking ownership of your own professional development and technical learning.