Senior Services Coordinator

Your new company
A large publicsector organisation is seeking an experienced SeniorServices Coordinator to take on a key leadership position within a busyoperational team on an initial 6-month contract.
This is a seniorrole with responsibility for managing staff,overseeing service delivery and ensuring operational activities are deliveredeffectively and in line with relevant legislation, policies and organisationalstandards. You will work closely with internal teams, externalorganisations, businesses and members of the public.

Your new role
As Senior ServicesCoordinator, you will provide day-to-day leadership across several areas ofservice delivery. You will lead and support ateam, manage operational priorities and provide guidance on complex servicematters, while maintaining high standards of performance, compliance andcustomer service.
Your responsibilities will include:

• Providing leadership and line management to staff, including setting priorities, allocating workloads and supporting performance.
• Overseeing day-to-day service delivery, providing guidance and making informed decisions on complex operational matters.
• Ensuring services operateeffectively and in accordance with relevant legislation, organisational procedures and regulatory requirements.
• Monitoring performance,coordinating resources and supporting reporting, planning and continuous service improvement.
• Building strong stakeholder relationships, chairing meetings, delivering briefings and supporting senior management with wider organisational priorities.

What you'll need to succeed

• Previous experience managing or supervising staff, with strong leadership and decision-making skills.
• Experience working within a complex, regulated operational or service delivery environment.
• Strong organisational skills, with the ability to prioritise your own workload and effectively manage the priorities of others.
• Excellent communication and stakeholder management skills, including report writing, presentations and relationship building.
• Strong Microsoft Office skills, with a relevant HND-level qualification or equivalent professional experience being beneficial.

What you'll get in return

• Competitive Salary
• Supportive Working Environment
• The opportunity to take on a senior people-management position within a large public sector organisation.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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