Customer Coordinator

Christmas Coordinator – Temporary Location: Bishop’s Stortford Hours: Monday to Friday, 40 hours per week, 8:30am/9:00am start Pay Rate: £14.10 per hour Contract: Temporary until 24th December 2026 Start Date: As soon as possible About the Role SMT Recruitment is looking for an organised and confident Christmas Coordinator to join a busy team in Bishop’s Stortford on a temporary basis until Christmas Eve. This role is ideal for someone with strong administrative and customer service skills who enjoys working in a fast-paced environment and managing multiple tasks. The successful candidate will help coordinate corporate Christmas installations, including festive displays such as Christmas trees, wreaths and garlands for offices, hospitality venues and commercial clients. Please note: Applicants must be able to drive to travel to the office. Key Responsibilities * Managing and responding to enquiries through a dedicated Christmas inbox. * Preparing quotes and proposals based on client requirements. * Coordinating subcontractors and confirming installation schedules. * Communicating with clients, subcontractors and internal teams. * Handling incoming calls and providing excellent customer service. * Issuing relevant documentation, including Risk Assessments and Method Statements (RAMS). * Maintaining accurate records across internal systems. * Supporting the coordination of Christmas installations, deliveries and collections. About You * Previous experience in administration, coordination or customer service. * Excellent organisational skills and the ability to manage multiple queries. * Confident communication and strong interpersonal skills. * Experience managing an inbox and handling incoming calls. * A proactive approach with the ability to learn new processes quickly. * Strong attention to detail and the ability to work effectively in a busy environment. * A driver with the ability to commute to Bishop’s Stortford. Interested? If you are available to start immediately and are looking for a temporary opportunity over the Christmas period, we would love to hear from you. Please contact SMT Recruitment on (phone number removed) to find out more and discuss your application. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. xjnqpsq To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT’s Privacy Policy for details on how we manage your data