Gordon Yates
Temporary Customer Support Executive
Temporary Customer Support Executive at Gordon Yates, based in Enfield, London. This is a temporary role.
- Pay
- Not given by the employer
- Hours and contract
- Temporary · On site
- Location
- Enfield, London
- Closing date
- Sector
- Customer Advisor
- Immediate start
Reference careers/temporary-customer-support-executive-london-1755503-28625
About the role
Temporary Customer Support ExecutiveSalary/Rate:15.45Job type:TempTown/City:LOndonCounty:LondonSector:HospitalityJob ref:1755503ApplyCreate Job AlertScroll
Are you an experienced Customer Service professional with a passion for e-commerce?
Do you have hands-on experience with Shopify and enjoy helping customers?
We're looking for a proactive and customer-focused E-Commerce Customer Support Coordinator to join the team in Enfield on a temporary basis over the busy Christmas trading period.
With online orders and customer enquiries increasing significantly in the run-up to Christmas, you'll play an important role in ensuring customers receive a first-class experience, providing timely and helpful support across the online webstore.
The Role
Working as part of the wider Customer Care team, you'll be responsible for handling a high volume of customer enquiries across email, live chat and Reamaze. You'll help customers with order queries, provide product and service information, and liaise with external logistics partners to ensure issues are resolved quickly and efficiently.
This is a fast-paced role where you'll need to be organised, confident working independently and able to hit the ground running.
Key Responsibilities
An excellent opportunity to join a cool brand during one of its busiest trading periods, using your e-commerce and customer service experience to make a real difference to the customer experience.
Interested? If you have the relevant experience and are available to start at short notice, we'd love to hear from you. Apply today!
Please note. this is a fully office based role and you will need to be able to travel to the Enfield area Mon to FridayApplyCreate Job Alert
Meet Our Recruiter
Amy BaterTemp Team[email removed]About the Role
My client is a well known brand and are about to enter their busiest period and need additional support in their Customer Service Team!Are you an experienced Customer Service professional with a passion for e-commerce?
Do you have hands-on experience with Shopify and enjoy helping customers?
We're looking for a proactive and customer-focused E-Commerce Customer Support Coordinator to join the team in Enfield on a temporary basis over the busy Christmas trading period.
With online orders and customer enquiries increasing significantly in the run-up to Christmas, you'll play an important role in ensuring customers receive a first-class experience, providing timely and helpful support across the online webstore.
The Role
Working as part of the wider Customer Care team, you'll be responsible for handling a high volume of customer enquiries across email, live chat and Reamaze. You'll help customers with order queries, provide product and service information, and liaise with external logistics partners to ensure issues are resolved quickly and efficiently.
This is a fast-paced role where you'll need to be organised, confident working independently and able to hit the ground running.
Key Responsibilities
- Responding to customer enquiries relating to online orders via email, live chat and Reamaze.
- Providing helpful and accurate product and service information.
- Liaising with external logistics partners to resolve delivery and order-related queries.
- Monitoring logistics partner performance and following up on outstanding issues.
- Supporting the wider Customer Care team during the peak Christmas trading period.
- Ensuring customers receive a professional, efficient and positive experience.
- Previous experience in a customer service, customer support or consumer care role.
- Hands-on experience within e-commerce, ideally with Shopify.
- A good technical understanding of online retail platforms and customer service systems.
- Excellent written and verbal communication skills.
- A confident, professional and customer-focused approach.
- Highly organised, with the ability to manage competing priorities.
- A proactive, flexible and can-do attitude.
- Comfortable working independently in a busy, fast-paced environment.
An excellent opportunity to join a cool brand during one of its busiest trading periods, using your e-commerce and customer service experience to make a real difference to the customer experience.
Interested? If you have the relevant experience and are available to start at short notice, we'd love to hear from you. Apply today!
Please note. this is a fully office based role and you will need to be able to travel to the Enfield area Mon to FridayApplyCreate Job Alert
More jobs from this recruiter
View AllTemporary Customer Support Executive
LOndonLondon15.45Working for a well know consumer brand based in Enfield! This is a temporary role starting ASAP until end of yearRead MoreCasual Exam Stewards
LondonLondon14.80Working for a busy exam London locations. All shifts are day time hours 7 days a weekRead MoreInterim HR Administrator
LOndonLondon£19 per hourStrong HR Administrator needed for short term assignment in the City of LondonRead MoreReference: careers/temporary-customer-support-executive-london-1755503-28625 · Posted 1 week ago · Closes 3 Dec 2026 · Listed via Gordon Yates
Know someone who'd be great for this?
Get a shareable card
Apply for this job
This role is listed via Gordon Yates. Applications are handled on the employer's site.
Apply on employer siteOpens the employer's website in a new tab.
Signed in? Every job you apply for counts toward your weekly goal and badges. How it works
Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.