Collections, Recoveries & Interest Only(Paul Cremin)
Collections Administrator
Collections Administrator at Collections, Recoveries & Interest Only(Paul Cremin), based in Leek, West Midlands, paying £24,500 per annum. This is a permanent role.
- Pay
- £24,500 per annum
- Hours and contract
- Permanent · On site
- Location
- Leek, West Midlands
- Closing date
- Sector
- Credit Control
34% below the typical rate for credit control
Reference 10060
About the role
The Collections Administrator is responsible for managing and supporting customers in arrears, experiencing financial difficulty and/or susceptible to arrears, treating customers fairly and identifying the most appropriate outcome based on their circumstances.
This role combines arrears case management with administration support activities to ensure effective management of customer accounts and operational processes.
Providing regulated support to customers in accordance with MCOB 13, Consumer Duty and other relevant regulatory requirements, the role holder will also complete key operational administration activities, producing documentation, maintaining records and supporting wider departmental objectives.
Working collaboratively with both internal and external stakeholders, the postholder will contribute to delivering excellent customer outcomes, operational efficiency and regulatory compliance.
This role is based full-time at our Leek office. Shift Pattern - Monday to Friday between the hours of 8am -6pm (8am-4pm & 10am-6pm shifts)
Reference: 10060 · Posted 1 day ago · Closes 3 Dec 2026 · Listed via Collections, Recoveries & Interest Only(Paul Cremin)
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