Collections, Recoveries & Interest Only(Paul Cremin)
Collections Advisor
Collections Advisor at Collections, Recoveries & Interest Only(Paul Cremin), based in Leek, West Midlands, paying £25,200 per annum. This is a permanent role with hybrid working.
- Pay
- £25,200 per annum
- Hours and contract
- Permanent · Hybrid
- Location
- Leek, West Midlands
- Closing date
- Sector
- Credit Control
32% below the typical rate for credit control
Reference 10061
About the role
The Collections Support Advisor supports customers who are experiencing financial difficulty or have fallen behind on their payments. The role focuses on understanding individual circumstances, providing appropriate support and forbearance options, and helping customers achieve the best possible outcome.
Responsibilities include managing mortgage and unsecured loan arrears, helping customers remain in their homes where possible, progressing litigation cases when necessary, and overseeing the sale of repossessed properties, including managing any remaining shortfall balances.
We operate on a team-led hybrid approach with at least 1-2 days a week in the Leek office.
This is a full-time role working 37.5 hours per week. Operating hours are Monday to Friday, 8:00am to 6:00pm, with shifts typically between 8:00am to 4:00pm or 10:00am to 6:00pm. The role also includes a 1 in 4 Saturday rota (8:00am to 1:00pm), with a day off in lieu provided for any Saturday worked.
Reference: 10061 · Posted 23 hours ago · Closes 4 Dec 2026 · Listed via Collections, Recoveries & Interest Only(Paul Cremin)
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