Service Advisor

Service Advisor – Motor Trade / Automotive Dealership

Basic Salary: £33k | OTE: £38k - £40k+

Location: Croydon

Job Type: Full Time / Permanent

Hours: Monday to Friday (8am – 6pm) - No Saturdays!

Are you an experienced Service Advisor ready to take the next step in your motor trade career?

We’re working with a well-established automotive dealership in the Croydon area that’s looking for a professional and customer-focused Service Advisor to join their dynamic aftersales team. If you thrive in a fast-paced, results-driven environment and have a passion for the motor trade, this is your chance to build your career with a leading franchised dealership known for delivering outstanding service.

What’s in it for you?

• A competitive basic salary with a realistic OTE of up to £40,000
• Opportunity to work with a respected automotive dealer group and a supportive management team
• Ongoing training and professional development within the motor trade
• A vibrant, high-performing team in a modern dealership environment
• Recognition for your hard work and contributions

Your Role as a Service Advisor:

As a key member of the service department, you’ll be the first point of contact for customers visiting the dealership for maintenance, servicing, and repairs. As a Service Advisor, you will ensure each customer receives a seamless, professional experience from start to finish.

Day-to-day responsibilities include:

• Advising customers on vehicle servicing, maintenance, and repair needs
• Accurately booking vehicles into the workshop and keeping customers informed throughout
• Identifying and promoting additional work, parts, and services where appropriate
• Handling invoices, warranty claims, and all relevant service documentation
• Delivering an exceptional customer experience to build lasting relationships and loyalty

What We’re Looking For:

• Proven experience as a Service Advisor within a franchised dealership environment
• A strong understanding of automotive servicing and technical processes
• Excellent communication, interpersonal, and organisational skills
• A professional appearance and a customer-centric mindset
• A passion for the motor trade and a solid, stable employment history

If you’re an enthusiastic Service Advisor with a background in the automotive industry and are looking for a fresh challenge within a reputable dealership, we’d love to hear from you.

Apply today or contact Stacey Hunt at ACS Automotive Recruitment Consultancy for a confidential discussion about this exciting Service Advisor opportunity!