Electoral Services Assistant – EK

About the Role

We are seeking a motivated and organised Electoral Services Assistant to support a local authority’s Electoral Services team during busy electoral periods. This is an excellent opportunity for someone with strong administrative skills, excellent attention to detail and the ability to work accurately under pressure.

You will play an important role in supporting electoral registration and election processes, helping to ensure records are maintained accurately, statutory deadlines are met and residents receive an efficient and professional service.

Key Responsibilities

• Process electoral registration applications and update the Electoral Register.
• Maintain accurate records and ensure information is handled confidentially.
• Respond to enquiries from members of the public by telephone, email and in person.
• Assist with the administration of local and national elections and referendums.
• Prepare election documentation, poll cards, postal vote packs and correspondence.
• Undertake data entry, document scanning, filing and general administrative duties.
• Assist with printing, packing and dispatching election materials.
• Support electoral registration campaigns and canvassing activities where required.
• Ensure compliance with data protection requirements and relevant procedures.
• Work collaboratively with colleagues to meet important deadlines during election periods.

Essential Requirements

• Previous administrative experience in an office environment.
• Excellent attention to detail and a high level of accuracy.
• Strong organisational and time-management skills.
• Good written and verbal communication skills.
• Competent in Microsoft Office, particularly Word and Excel.
• Ability to handle confidential and sensitive information appropriately.
• A customer-focused approach and the ability to work effectively within a team.
• Flexibility to work additional hours, including evenings and weekends, during busy election periods.

Desirable Experience

• Previous experience within a local authority or public sector organisation.
• Knowledge of electoral registration or election administration.
• Experience using databases and records management systems.
• Understanding of data protection requirements.