Operations Assistant | Legal Services

Operations Assistant | Legal Services
Salary: Up to £30,000 per annum, depending on experience

The Opportunity

TSR Legal is delighted to be supporting the recruitment of an Operations Assistant to join the Nottingham office of a well-established, nationally recognised law firm.

The firm has an excellent reputation for providing specialist legal services to a diverse client base, including businesses, property developers, farmers, landowners, entrepreneurs and private individuals.

This is a varied, hands-on role suited to an organised and proactive individual who enjoys working with people and takes pride in ensuring an office runs efficiently. Acting as a key point of contact for clients and visitors, you will play an important role in delivering a professional front-of-house experience while providing essential administrative and operational support to colleagues across the business.

Working closely with the Operations Team Leader and Manager, you will help maintain the day-to-day running of the Nottingham office, coordinate facilities requirements and respond to the needs of fee earners and support teams.

Key Responsibilities

Front of House and Client Experience

• Acting as the first point of contact for clients and visitors, ensuring a welcoming and professional experience.
• Responding to client enquiries and directing queries to the appropriate colleagues.
• Managing meeting room bookings and ensuring rooms are prepared, presentable and equipped ahead of meetings.
• Supporting the smooth running of meetings and other office activities.

Office Administration and Support

• Managing incoming and outgoing post, ensuring correspondence is distributed and dispatched promptly.
• Monitoring and replenishing office supplies, including printer paper, stationery and other essential materials.
• Responding to ad hoc administrative requests from fee earners and colleagues across the firm.
• Providing general administrative support to the Operations team and assisting with day-to-day office requirements.
• Helping ensure office records, processes and shared areas are maintained to a high standard.

Facilities and Workplace Coordination

• Coordinating facilities requests and helping ensure the office remains safe, comfortable and fully operational.
• Arranging workplace equipment and adjustments, including standing desks and other ergonomic requirements.
• Coordinating desk assessments and risk assessments, with appropriate training and guidance provided.
• Liaising with colleagues and relevant providers to address maintenance, equipment and facilities issues.
• Identifying and reporting issues that may affect the working environment, health and safety, or the smooth running of the office.

Team and Operational Support

• Working closely with the Operations Team Leader and Manager to support the effective delivery of office services.
• Providing responsive, practical support to fee earners and business support teams.
• Assisting with operational tasks, projects and other duties as required.
• Following established office procedures and maintaining appropriate standards of confidentiality and professionalism.

About You

We are looking for someone who is approachable, well organised and comfortable balancing a variety of responsibilities in a busy professional environment.

You will ideally have:

• Previous experience in an office administration, operations, facilities, reception or customer service role.
• Strong communication and interpersonal skills, with a professional and confident manner.
• Excellent organisational skills and the ability to manage competing priorities.
• A proactive approach, with the confidence to respond to requests and resolve day-to-day issues.
• Good attention to detail and a practical, solutions-focused mindset.
• Confidence using Microsoft Office and standard workplace systems.
• The ability to work collaboratively with colleagues at all levels of the business.
• An understanding of the importance of confidentiality, professionalism and excellent client service.

Previous experience within a legal or professional services environment would be beneficial but is not essential. Training and guidance will be provided for the relevant workplace assessments and operational processes.

What’s on Offer?

• A salary of up to £30,000 per annum, depending on experience.
• The opportunity to join a respected legal business.
• A varied role combining client-facing responsibilities, administration and office operations.
• Training and support to develop your operational and workplace assessment knowledge.
• The opportunity to work closely with colleagues across the firm and make a meaningful contribution to the office environment.

Interested?

If you are an organised, service-driven individual looking for a varied Operations Assistant role within a professional legal environment, TSR Legal would be pleased to hear from you.

For a confidential discussion or further information, please contact Rachel Phillips TSR Legal : [phone removed] / [email removed]