Support Worker

About Dimensions

Every day is an opportunity to create impact, joy, and independence for the people we support. Your work, whether direct, or behind the scenes, contributes to unforgettable moments that change lives. Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

About the role

• Support Worker
• Part time - 22.5 hours per week.
• £13.45 per hour.
• Potter Heigham, Norwich, NR29 
• Full UK driving licence essential. 

We are looking for a caring and enthusiastic Support Worker to join our friendly team supporting three gentlemen, aged between their 40s and 60s, who live together in a supported living home in Potter Heigham.

This is a varied and rewarding role where you'll support people to live the lives they choose, maintain their independence and enjoy the interests that matter most to them. The gentlemen enjoy a wide range of interests, including playing pool and snooker, visiting social clubs, shopping, woodland walks, trips to the beach, swimming, and attending local community groups. One gentleman particularly enjoys spending time outdoors every day, making this an ideal opportunity for someone who enjoys being active and getting out and about whatever the weather.

Day-to-day, you'll provide person-centred support with everyday tasks such as meal preparation, household duties, shopping, attending appointments, managing medication and helping people explore new experiences, build confidence and achieve their personal goals.

You'll also provide support with personal care in a respectful and dignified way. Full training will be provided, including medication administration and insulin support, so you'll need to be comfortable learning and carrying out health-related tasks as part of your role.

Flexibility is important, as shifts are tailored around the needs and lifestyles of the people we support. Shifts may include early starts (between 8am and 10am), late shifts (typically 2:30pm to 10pm), long days and sleep-in shifts. Alternate weekend working is required.

About you

We're looking for someone who shares our values of Ambition, Courage, Integrity, Partnership, and Respect.

You will be:

• Passionate about supporting people to live great lives.
• Able to build positive relationships and communicate effectively.
• Motivated to encourage independence, choice and control.
• Adaptable, reliable, and able to respond positively to changing needs.
• Confident working as part of a team, while also being comfortable lone working when required.
• Comfortable learning how to administer insulin following full training.

A full UK driving licence is essential, and you must be confident driving both manual and automatic vehicles.

Previous experience is welcome but not essential. What matters most is your values, enthusiasm, and commitment to helping people live the life they choose.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Apply now 

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• If a driving licence is required for this role you will need to produce a copy of the driving licence at the onboarding stage.
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on [phone removed].
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Use of AI in the recruitment process:

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.
If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place